Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)
avatar

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

362 reviews
1.0
Apr 23, 2022

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Literally not a single thing, except the occasional free lunch

Cons

EVERYTHING!! I would not recommend this company to my worst enemy. Seriously trustco is the textbook definition of a toxic environment. Don’t even think about questioning anything they say, if you do you become their target. If the business banker doesn’t like you, you might as well quit/find a new job. They fire people with zero logical reason, no literally they give no reasoning. They give you a “we’re an at will employment company and as of today you’re officially no longer an employee with us “ and that’s it. You could literally do everything that’s asked of you, but if you speak up for yourself, question them, or they simply don’t like you, they will get rid of you. This is me speaking from experience. They will ask you to travel at literally all times of your shift, you could travel to MULTIPLE BRANCHES in a SINGLE DAY. They will also send you to cover at branches that had recent covid cases. They do not care, not even a little bit. Not to mention they bend and spin their so called “policies and procedures” so you end up looking like your in the wrong.

1.0
Mar 18, 2022

AVOID AT ALL COSTS

Recommend
CEO approval
Business Outlook

Pros

The ONLY pros are the coworkers- because most people share the same negative view working for this company, and most of my coworkers were very pleasant to work with.

Cons

Where do I even start... When I interviewed for this position, I was lied to about the travel by the hiring manager. They are so desperate to get people because the turnover rate is so high, that they will literally lie to your face to get you to work here. Upper management does not care at all, there are certain managers that should have been fired a long time ago but are somehow still there, and you get paid .35 a mile for all the traveling - often up to an hour away, this company makes you do. The organization and communication between employees and upper management is non - existent.

1.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Hard to think of 1.

Cons

Over worked/ under paid. Management treats employees With little respect. Constantly move you to fill a hole. High turn over. Expect you to work nights and weekends and then deny you time off for a Drs appointment.

Viewing 10 - 12 of 362 Reviews

Glassdoor has 369 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.