Tutor.com reviews

3.2

46% would recommend to a friend

(54 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

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54 reviews

Reviews about "Culture"

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1.0
Dec 16, 2018

Not unless you are desperate for the extra income

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can have a flexible schedule.

Cons

Not a nice place to work. I have been here many years. The tutors are treated like statistics. The management is extremely heavy-handed in the way they apply policies and procedure. This heavy-handed approach began when the company changed hands. Tutors are routinely threatened with termination in strong-worded emails for things that are actually technical problems originating from the students' side. They have a totally impersonal and unappreciative management practices. I have worked hard for this company and I routinely feel heart-broken and totally diminished by the way that I am treated. I wish that I did not need the extra income so much.

3.0
Dec 9, 2018
Recommend
CEO approval
Business Outlook

Pros

1) I love the freedom to choose your own schedule to work. I had full-time job and do this as a part time job. 2) I love that the service has High-quality standards. They encourage you to teach the students how to solve their questions NOT giving answers. 3) I love that the mentors (More experienced tutors) are always helping you to get better. 4) I love the training and provided materials with engaging techniques those are useful not only for online tutoring but for any teaching job.

Cons

1) You must work as "floating tutor" most of the times. The system works like this: ----- "Scheduling tutor" - This is when you schedule some hours per day, the good thing is that you get paid for those scheduled time (very poorly by the way). BAD THING you are able to schedule, let's say up to 50 or more hours per week, BUT when they open the agenda all tutors in the system are scheduling too so you can barely schedule 5 or 6 hours per week and ONLY if you're lucky you'll get the hours that you want. -----"Floating tutor" is is when you are logged in BUT not getting paid. If you work about 45 h per week, It is almost sure that you'll work at least 30 h as floating tutor. 2) Some policies contradict. They "allow" sessions with maximum time and "unlimited time" sessions BUT they strongly recommend you (Sometimes more than a simple recommendation) to give sessions in 27 minutes or less. 3) Sometimes the mentors don't give you a fair evaluation due to the policie (see point 2). 4) Sometimes students rate you low because they only want you to do their homework.

1.0
Aug 20, 2018

Worst Job I ever had

Recommend
CEO approval
Business Outlook

Pros

You can pick your own schedule, if hours are avialable, but there were always very few that fit my schedule. It is work from home, but the platform has a lot of technical problems and the tech support is terrible.

Cons

The management is very poor. They are always in disarray, changing things that make no practical improvements. It is really seasonal work and for very low pay...about $11-$12/hr. They don't listen to their employees. If you get a bad mentor, forget working there. I had one okay mentor and one terrible mentor. The second was very demotivating, a micro-manager, and extremely long-winded. Plus, the person gave practical advice to the point of being useless in today's educational environment. But my second mentor was towing the company line, and the managers expect them all to be "yes" men and women.

Viewing 34 - 36 of 54 Reviews

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