Is U.S. Bank a good company to work for as a Inbound Fraud Representative?

Inbound Fraud Representative professionals working at U.S. Bank have rated their employer with 3.0 out of 5 stars in 22 Glassdoor reviews. This is a lower than average score with the overall rating of U.S. Bank employees being 3.2 out of 5 stars. Search open Inbound Fraud Representative Jobs at U.S. Bank now and start preparing for your job interview by browsing frequently asked Inbound Fraud Representative interview questions at U.S. Bank .

Does U.S. Bank pay Inbound Fraud Representative employees well?

Inbound Fraud Representative professionals rate their compensation and benefits at U.S. Bank with 3.3 out of 5 stars based on 22 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Inbound Fraud Representative salaries at U.S. Bank.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (263) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (103) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The benefits are good and they encourage volunteering in your community and getting paid for it." ((in 959 reviews)); "Great place to wok for an pay is good!!" ((in 679 reviews)); "Good work life balance and SLA" ((in 635 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 598 reviews)); "Culture is great and very helpful." ((in 378 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"Management is very poor and team lacked diversity" ((in 551 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 225 reviews)); "They move slow and upper management is horrible" ((in 214 reviews)); "They give you a low salary and do not allow you to make money until your 90 days of training are over." ((in 182 reviews)); "No bonuses very frugal on yearly raises." ((in 109 reviews))

Skip to content Skip to footer

Notifications

U.S. Bank

U.S. Bank Inbound Fraud Representative reviews

3.0

10% would recommend to a friend

(22 total reviews)

Gunjan Kedia

Not enough data to show CEO approval

8% positive business outlook

Ratings by category

4.6

Diversity & inclusion

3.3

Compensation and benefits

2.4

Career opportunities

1.7

Culture & values

1.5

Work/Life balance

1.4

Senior management

Inbound Fraud Representative employees have rated U.S. Bank with 3.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Inbound Fraud Representative professionals have an average working experience there. U.S. Bank is rated in line with the average (within 1 standard deviation) by Inbound Fraud Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

3.0

Jul 5, 2026

Great benefits overshadowed by job dissatisfaction

Inbound fraud representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are really well here

Cons

Everything else about the job

4.0

Dec 21, 2025

decent

Inbound fraud specialist

Recommend

CEO approval

Business Outlook

Pros

my manager did not micromanage.

Cons

often very high call volumes.

2.0

Jul 20, 2025

Good Benefits but they care more about numbers than customers

Inbound fraud specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits are great Hours were great Remote opportunities in the call center were great!

Cons

Management sucks- Every manager gives different information Hours- we use to be able to select the shift that was accommodating but then they started shift bidding and this outrageous points system No work life balance Keep adding more work for us to do but do not increase pay accordingly. Cutting down the call center which is 100% remote by 30% and removing remote jobs completely is outrageous! Not to mention moving entire departments overseas is hurting the employees that wanted to be with the company long term. This new CEO is not it. Our time is valuable compensation is the name of the game so compensate for the extra that you are asking for from the Call center employees.

Viewing 1 - 3 of 22 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at U.S. Bank

Contact Center Customer Experience Specialist - Cardmember Services

Contact Center Customer Experience Specialist - Cardmember Services

Contact Center Customer Experience Specialist - Cardmember Services

Contact Center Customer Experience Specialist - Cardmember Services

Contact Center Customer Experience Specialist - Cardmember Services

U.S. Bank reviews FAQs

U.S. Bank reviews U.S. Bank Inbound Fraud Representative reviews

U.S. Bank

U.S. Bank Inbound Fraud Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great benefits overshadowed by job dissatisfaction

decent

Good Benefits but they care more about numbers than customers

Top companies for "Compensation and Benefits" near you

Jobs at U.S. Bank

U.S. Bank reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

U.S. Bank reviews FAQs

Jobs at U.S. Bank