5.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook
Pros
Typical call center. Great management. Opportunity to improve and advance within the company. In that department, you were off every other weekend. Luckily, I chose the overnight shift 4:30-12AM. I’d go back in time and work for them again! No regrets.
Cons
CSATs for customers who call in and get news they don’t want to hear.. impacting the employee’s metric.