UKG reviews

3.2

48% would recommend to a friend

(7,044 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Feb 22, 2023

Poor leadership

Recommend
CEO approval
Business Outlook

Pros

Solid teammates and decent work life

Cons

Leadership is completely lost and disconnected. Culture is going down the drain. Look elsewhere.

2.0
Oct 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. 401k takes the cake and unlimited PTO is mostly good. Depending on the position you have the option to work fully remote.

Cons

Ultimate software was the best place I ever worked. “People First” included employees and your opinion and inputs were taken into consideration; I couldn’t wait to get started on my next shift. Post-Merger, I dread coming into work everyday. The company got rid of all the great things about Ultimate Software and is now just Kronos rebranded as “UKG”. The two companies are still very much divided and your experience as an employee is vastly different depending on which side you’re on. If you’re especially unfortunately, you’ll get a role that is a mix of the two and live in constant stress and confusion as the two companies have very different views and ways of doing things. Your opinion at the company (no matter your tenure) no longer matters. It’s become a straight forward, ‘This is how it’s done, this is how we’ve always done it, and this is how we will continue to do things’. Many roles are condensing into call center roles where you are simply a number. It wouldn’t surprise me if my manager doesn’t know everyone’s name on their team and certainly knows nothing about me aside from my name and how many cases/calls I take. Many of the positive reviews on this site are likely from those in Legacy Ultimate Software roles as there is next to nothing positive with the Legacy Kronos roles. Even the company’s best perk, ‘Unlimited PTO’ is misleading as there is still many blackout dates and limited amount of people that can be off on the same day.

1.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits RSU’s Remote Work 401k match Unlimited PTO

Cons

Mid- Management and leadership are the worst. The benefits are the only thing that keeps me here. Leadership does not care about their people. They are all about numbers. If you aren’t making your number/hitting metrics after 3 months you better watch your back. Regardless if they’ve taken half of your territory mid-year, doubled sales teams without adjusting quotas. They have all these excuses for why THEY don’t hit their numbers but have zero tolerance for any of the little guys not hitting it. (Regardless if you qualified forPresidents Club last year…) Everyone pretends to be happy here but everyone is miserable. Trust NO ONE here.

Viewing 325 - 327 of 7,044 Reviews

Glassdoor has 7,746 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.