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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,807 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      37K reviews
      1.0
      Dec 21, 2010

      Run. They'll have you so busy filling out reports that you can't do your job. Will force you to donate $ to United Way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customers can be fun to meet with. Some of the people you will work with will become great friends.

      Cons

      Performance indicators reports and all the ridiculous marketing initatives and mandates are absurd. Management team spends so much time tracking, monitoring and reporting on things that have no impact on the customer's wants and needs. It's a giant bureaucracy. In addition, they FORCE you to donate to the United Way each year. I have my own charity that I donate to and yet the company sends out a message with a "suggested" donation amount to the U.W. When I sent nothing, I was told I needed to send something. When I donated $50 I was told I needed to up it to at least $200. We're in a recession and I'm saving every penny! Why "suggest" when really you're twisting my arm and forcing me to do so out of fear of losing my job.

      3.0
      Jun 24, 2010

      UPS is a great place to work

      Senior programmer analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      UPS provides employees a great deal of flexibility in using their time off for personal or family reasons. If one wishes to take on more responsibility to gain experience there is plenty of opportunity. Everyone is given opportunity to speak towards improvement.

      Cons

      Cutting edge software is quite limited and the ability to get onto a project of one's choosing is somewhat random. Career planning is left mostly to the individual as management changes are frequent (meaning turnover reduces chance of hearing positive things from the same person).

      3.0
      Apr 6, 2010

      Part-time management is a dead-end

      Preload supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are, by far, the best reason to work for UPS. There are very few employers out there that offer part-time employees such good benefits. Another benefit is that you know the hours you will be working everyday. The preload always runs Mon - Fri and you are almost always done with work by 9:30 AM. This allows you to be very flexible during the day if you desire to hold a second job, or attend classes. The job itself is not that difficult. Although, it does require tough skin sometimes to deal with the whining and complaining from preloaders with a poor work ethic or drivers who complain about the quality of their load.

      Cons

      The hours are one of the benefits, but one of the drawbacks as well. It is a hard adjustment for some people to get up at 3:00 AM to go to work. Also, starting pay is not that great. Oftentimes, preloaders that you supervise who have worked at UPS for several years will be making more than you. If you take a part-time management position with the hopes of getting promoted to full-time, well, good luck. UPS has always treated me well, but from the day I started I have been told that there are promotional opportunities. If you take the job for extra work, then that's great. If you want to make UPS a career, then seek out the positions that are full-time and apply for them directly. They need part-timers to run the day to day operations, so some managers don't really want to help people develop a career with UPS because then they would have to find someone to replace you.

      Viewing 310 - 312 of 36,807 Reviews
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