UPS reviews

3.4

55% would recommend to a friend

(36,806 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Feb 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, you can start to receive benefits after 6 months. Good exercise. The people you work with every day can be very pleasant.

Cons

They extremely overwork their employees and expect far too much. Often leading to injuries or employees taking risks in order to do what is expected. Management does very little during the morning load. No matter how good your performance you are constantly reminded that the smallest slip up can lead to your termination. You get approximately 3 and a half hours to load 4 full sized UPS trucks with packages coming in a steady unrelenting stream. Very stressful.

2.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Currently the overall compenstion package is decent. UPS rarely terminates employees so job security is a plus. In this eceonomy I have valued this.

Cons

Management is a very "good ol' boys" with promotions and information. You can be the top performer and get minimal recognition - the job is thankless. The sales team works 70+ hours a week as support resources have been all but eliminated. Attainability of sales compensation in my area is only 18% due to the creative pay structure which is inentionally mastered to reduce payout. This is discouraging. Management style is shame based.

5.0
Jan 2, 2009
Recommend
CEO approval
Business Outlook

Pros

well paying job, great benefits and pension, union keeps your job secured from incompetent management. Seeing customers happy and giving the best customer service I can possibly give.

Cons

most management personel are incompetent and don't care much about the employee... UPS is a great company and I am proud of being a part of it. It's just that management makes it difficult for us to work.

Viewing 313 - 315 of 36,806 Reviews

Glassdoor has 41,015 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.