UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jul 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits and paid time off/sick leave

Cons

-Tell part-time supervisors they cannot touch packages as they are not in union, then turn around and make them work to save the company money on paying hourly employees. -Does not hold hourlys accountable for calling out constantly, then make those who are there do double the work to meet quota. -Highly unstrucutred, unorganized, and most higher level managment is untrained and holds only a high school diploma. Not professional at all, a lot of degoratory name-calling permitted and cursing/disrespect in general. -Managers who have commited fraud but are favored get to stay with company. Will move you on nightshift as punishment if they dont like what you are doing. -Hide and cover-up injuries, go as far as asking employee to lie and still work through injury so the company does not get fined and managers wont get in trouble. -No work life balance, dont know what time shift starts until week of, then no telling when they will call downtime. I can see how some people have to make due with this company because it is their only option, however if you already have your degree's, the amount they pay for school is not worth it, and stay away from operations in general.

2.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great hours

Cons

Only 1 single 10 minute break regardless of how many hours you work in a day. Sounds pretty shady, right? Yeah. It is. Everything is your fault. Don't meet production on your shift even though you did exactly what you were told. Your job basically consists of asking hourly, union, employees to work faster, which they are under no obligation to do. When they don't work faster you are told that you don't know how to do your job. Sometimes you are asked to "demonstrate" to employees who have been there 10+ years. Union rules state that as management you are not to do any work, so you are supposed to tell someone to step aside so they can watch you as you demonstrate, which they often will not let you do. So, you are *wink wink* asked to demonstrate, which means you need to work, but you weren't exactly told to work, but you know that that's what your boss wants you to do. Then when you get filed on for working management does not have your back, and instead will suspend you. No training either. You aren't told how to manage people. You are taught how to fill out paperwork, and that's basically it. Management barely knows how to manage the other part-time managers. There is so much micro-management going on here it will make your head spin. Ever had 4 different people telling you 4 different, contradicting, things to be doing at once? That's just another day here. As management, you aren't even allowed to make any management decisions. You are there to be told that you are not doing your job. You will have a radio strapped to you so that these lovely reminders of how terrible you're doing can be shouted into your ear by every upper-management person under the sun. Employees will not listen to you, because why would they? There are no repercussions for their actions. They walk out when they want, or don't do as you ask them? Your fault.

Viewing 526 - 528 of 36,823 Reviews

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