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      UPS

      Engaged Employer

      UPS reviews

      3.4

      54% would recommend to a friend

      (36,831 total reviews)
      avatar

      Carol B. Tomé

      35% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      37K reviews
      2.0
      May 20, 2017

      Slave work

      Part time package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours and tuition reimbursement starting day one.

      Cons

      Miserably hot working conditions in the summer, too much work and not enough pay and the overall morale is low because no one is happy with their job including supervisors.

      1.0
      May 16, 2017

      Helpdesk Technician

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pro's at the helpdesk except for if management at the helpdesk or management above the helpdesk keeps turning a blind eye about either the management or supervisions lack of or inability to run the helpdesk fairly for all the helpdesk will become unionized.

      Cons

      If your technical never work at the helpdesk, we have gone from applying for a technical job fixing technical issues to a menial job doing alot of non technical task were doing technical stuff is like a side part of our job. we reset more passwords then fix anything. Now they are asking us to provide technical support for external customers which after just one day we see it is already a nightmare. Unlike every other technical call center they will continue to ask you to do more and not compensate you. When you get to move from crit to ICS you will get to do even more, be held to a much higher standard. Everything you do will be looked at with a critical eye and guess what they still won't fairly compensate you.

      Viewing 601 - 603 of 36,831 Reviews
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      Glassdoor has 41,043 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.