UPS reviews

3.4

55% would recommend to a friend

(36,851 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
May 24, 2013
Recommend
CEO approval
Business Outlook

Pros

The only reason I can think of of working for UPS would be the salary , the need for a job.

Cons

I worked for UPS for almost 15 years. Studied and graduated from Montclair University, Computer Science. UPS was first company after graduating from college. I did not have the opportunity to put in practice and develop any computer skills. No opportunity to become a programmer, After being transfer to another department, i opted to become a software tester or quality analyst. Management did not have a clue in how to manage QAs, we learned as we go, we had to train ourselves in learning the system, No leadership at all, learning based on digging documentation from different groups or departments since our group test a suite of applications our only resource was to reach to these different groups. Company acquired software for testing like QTP and Blackbox, again at least in my case I was denied the opportunity in getting familiar in using these important tools. After the second year in this department after I self trained then I became 'comfortable' with testing all these applications. When I was transferred again, due to reduction of personnel in this department, (after surviving the 2009 'clean up' (removing of employees that did not meet expectations from management) I had to go through the same, this time even worse, management told me I did not have to learn the old legacy application. Since this was a new project, I did the same learn on my own everything that I could. Self trained in QTP and Loadrunner which was required. However to my surprise, out of the blue, I was told to test the old application which I never bother learning. This cause the first conflict with my manager. After that my reviews went down to a point that apparently my performance was unacceptable and practically I was 'forced' to opt to retire or get fired.

1.0
May 20, 2013

Horrid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learn the value of hard work, education benefits after about a year, driver salary is good after working there for a while.

Cons

~95 degrees/more (even hotter inside of the trucks that were sitting outside all day), boxes overflowing everywhere, non-stop boxes (10-50ish lbs.)coming at you constantly, low pay, difficult workout (can be considered a pro), coworkers are drunk/lazy (sometimes, there are hard working ones too, and the majority get things done), goes through workers like crazy (the person i trained with hurt his shoulder the first week), dangerous work.

5.0
May 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Have a great training program, and give you a ton of resources to help you in the early stages of your career.

Cons

Sometimes it's tough to get approval for certain sales-related pricing agreements due to the lengthy corporate process.

Viewing 793 - 795 of 36,851 Reviews

Glassdoor has 41,067 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.