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US Acute Care Solutions

Engaged Employer

US Acute Care Solutions reviews

3.3

57% would recommend to a friend

(285 total reviews)

Robert Coward

63% approve of CEO

60% positive business outlook

US Acute Care Solutions has an employee rating of 3.3 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Acute Care Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

285 reviews
5.0
Dec 28, 2025

Great job

Recommend
CEO approval
Business Outlook

Pros

Autonomy and teamwork. They will let you shine and provide support and training.

Cons

Everyone needs something. Challenge will be to manage your time accordingly.

avatar
US Acute Care Solutions Response
5mo
Thank you for sharing your positive experience with US Acute Care Solutions! We're thrilled to hear that our focus on autonomy, teamwork, and professional development has helped you shine in your role. We appreciate your honest feedback about managing multiple priorities, and we're committed to continuing to provide the support and resources our team needs to succeed. Thank you for being a valued member of the USACS family!
1.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

110 hours to be considered full time, somewhat decent benefit package (although they have decreased it to "compensate" for our "increase" in wages)

Cons

I am not sure how true or "real" these reviews are so I wanted to give my honest opinion as a current employer of EMP/Acute Care Solutions. Acute Solutions had recently bought out EMP due to EMP losing out on money. They needed to merge with another group in order to remain stable. Since the merge, the company has been TERRIBLE. I would say prior to Acute Solutions, EMP was somewhat decent due to their benefits package although their hourly rate was mediocre. Since the merge, EMP has cut our benefit package. Premiums for health cost has sky rocketed, there has been a decrease in CME ($2500 for APPs and $5000 for Physicians) and hours are currently being cut at sites. The worst part of Acute Care solutions is they are now micro-managing the medical directors which are then micro-managing the employees (physicians and APPs). They are sending daily stats on patient volume via e-mail/text, telling us that we need to work harder/faster, and making the directors cut our hours if volume is not there. It's an ER, which can blow up ANY TIME. We cannot truly predict the volume as some days are more than the other. What is happening is that they are making us either come in LATER (be on call) or will cut us off early in the shift. This is difficult as we already do not get much hours and having a family, I cannot keep cutting my hours. The president of the new company also makes me sick as I've seen his "e-mails" to my director all about making the money. Please please be aware of the new changes in this group. The group promises a "new vision" and an "excellent partnership" but all it is a money hungry CEO and micro managing physicians that do not care about their physicians or APPs. I do love the hospital that I work at but I absolutely hate this group. And no, after the "new changes" to the benefits, I am not making more per hour as the site-specific incentives are absolutely ridiculous to reach (and the directors will hound you daily to reach those numbers).

1.0
Sep 15, 2016

Great for the Physicians Only

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Physician owed and founded company focused on providing quality patient care. Merges with other like minded companies to form a stronger larger company.

Cons

The physicians and upper management are the only ones who benefit from the mergers. The office staff suffers as they want to centralize operations in Ohio thus taking away our jobs. The office staff here was all laid off with the exception of four people. Two automatically kept their jobs and the other two were placed in other roles working for the company. These are people that gave 10 - 32 years of service to the original company prior to US Acute Care Solutions coming in.

Viewing 1 - 3 of 285 Reviews

Glassdoor has 292 US Acute Care Solutions reviews submitted anonymously by US Acute Care Solutions employees. Read employee reviews and ratings on Glassdoor to decide if US Acute Care Solutions is right for you.