Question 1

Is USAA a good company to work for as a Insurance Customer Service/Sales Representative?

Accepted Answer

Insurance Customer Service/Sales Representative professionals working at USAA have rated their employer with 3.2 out of 5 stars in 382 Glassdoor reviews. This is an average score with the overall rating of USAA employees being 3.2 out of 5 stars. Search open Insurance Customer Service/Sales Representative Jobs at USAA now and start preparing for your job interview by browsing frequently asked Insurance Customer Service/Sales Representative interview questions at USAA.

Question 2

Does USAA pay Insurance Customer Service/Sales Representative employees well?

Accepted Answer

Insurance Customer Service/Sales Representative professionals rate their compensation and benefits at USAA with 4.0 out of 5 stars based on 382 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Insurance Customer Service/Sales Representative salaries at USAA.

Question 3

How happy are Insurance Customer Service/Sales Representative professionals working at USAA?

Accepted Answer

43% of Insurance Customer Service/Sales Representative employees at USAA would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Insurance Customer Service/Sales Representative professionals have also rated USAA with a 3.3 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.6 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at USAA?

Accepted Answer

Claims Adjuster (294), Insurance Agent (201), Software Engineer (174), Director (121), Customer Service Representative (109), Auto Claims Adjuster (107), Insurance Professional (100), Member Service Representative (93), Financial Advisor (92), Auto Adjuster III (82), Senior Software Engineer (81), Manager (75), Financial Foundations Specialist (70), Insurance Sales Agent (62), Property Adjuster (58)

Question 5

What are the pros of working at USAA according to real employee reviews?

Accepted Answer

"The benefits are great and my manager really encourages using your own initiative and asking questions." ((in 1696 reviews)); "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." ((in 509 reviews)); "It values support of the military and allows for a great work life balance." ((in 321 reviews)); "Yearly Bonuses are great and helpful." ((in 278 reviews)); "Great Benefits, great for furthering your education" ((in 150 reviews))

Question 6

What are the cons of working at USAA according to real employee reviews?

Accepted Answer

"There was poor management and it made for a hostile environment for some of us." ((in 296 reviews)); "Very good and very bad managers at USAA." ((in 236 reviews)); "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead." ((in 177 reviews)); "The only thing I would say is that in this economy the salary is low" ((in 90 reviews)); "Moving a lot of dev work overseas but keeping middle and upper management state" ((in 74 reviews))

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Toxic environment with constant stress and no support

Good benefits and work-life balance, but low pay

Meh

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