USAA Insurance Customer Service/Sales Representative reviews

3.2

43% would recommend to a friend

(382 total reviews)
avatar

Juan C. Andrade

30% approve of CEO

39% positive business outlook

Insurance Customer Service/Sales Representative employees have rated USAA with 3.2 out of 5 stars, based on 382 company reviews on Glassdoor. This indicates that most Insurance Customer Service/Sales Representative professionals have a good working experience there. USAA is rated in line with the average (within 1 standard deviation) by Insurance Customer Service/Sales Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

382 reviews
1.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

very clean, and the members are usually respectful. the building is a secure and well lit working environment. Yearly bonus as well as health benefits.

Cons

Old Technology hardware and software, software that breaks constantly making general tasks take lengthy amounts of time. floor management passes the blame to any target. Loads of Office politics and squabbles that make working here entirely un-worth putting up with the constant assault on your mental state.

Viewing 382 - 382 of 382 Reviews

Glassdoor has 8,384 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.