USAA reviews

It isn't about the members anymore, its about your numbers. Whether or not you helped the member is irrelevant, its about if you issued a new product to them. The employees do whats best for themselves due to fear of loosing their job. Anything to boost their stats.

Everything else about the company is pretty bad. The technology is not good. The managers and directors aren't any good. Your opinions don't matter. They don't know what they're doing. The pay is pretty bad, but I didn't know how little I was paid until I started looking around. I had one good manager once, who promoted me twice, but that didn't even get me to $50,000. They start all their processors off at $38,000, if your lucky. The underwriters and closers aren't paid good either. My friends in closing only make $35,000 and underwriters are only paid $55-60,000. They don't get any signing authority either. They don't promote any body from the site. They just bring more of them people in from San Antonio. I'd tell anyone not to work at this place, and I'm not a mad employee. Apply, visit and find out for yours self.