USAA reviews

Management transition in the last couple of years is taking USAA away from its history of having servant leaders and becoming more like every other company . Instead of selling insurance and financial services to members, USAA is selling widgets at a profit margin. Abysmal RTO communication and criteria. Anyone within 60 miles will be required to be in the office.

The CEO is tone deaf to the low morale and pleas from employees to lessen demand to return to the office. In the past two years, we have gone from full remote to 2-3 days in the office, to requiring 3 days with punishment as a result for non-compliance, to completely removing remote job requisitions, to now requiring 4 days a week in office for anyone within 60 miles of a USAA campus beginning 1.1.24.