USAA Customer Service Insurance Agent reviews

Being on the phone all day can be hard but the good of the company makes up for it

Understaffed, overworked, they dangle the annual bonus over your head constantly throughout the year. It's a typical call center environment. The only thing that matters is the bottom dollar and how man referrals you make. Your actual work performance has little to do with your job title. It's all about how much you sell. After 10 years I was given a promotion, my compensation was an additional .40 an hour. It's next to impossible to "grow" or move up within this company unless you have a degree.