Does USCB America pay their employees well?

According to anonymously submitted Glassdoor reviews, USCB America employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at USCB America. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at USCB America?

30% of USCB America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USCB America 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at USCB America?

Customer Service Representative (11) , Collector (9) , Debt Collector (3) , Medical Biller (3) , Administrative Assistant (2) , Collections Specialist (2) , Collector II (2) , Customer Service Representative (CSR) (2) , Insurance Follow-Up Representative (2)

What are the pros of working at USCB America according to real employee reviews?

"People are awesome you make great friends" ((in 5 reviews)); "Cool coworkers Fairly easy work" ((in 3 reviews))

What are the cons of working at USCB America according to real employee reviews?

"Clearly exploit uneducated people for low pay" ((in 7 reviews)); "Managers are always late to respond to questions while on a call." ((in 3 reviews)); "Upper management is rude and unapproachable." ((in 3 reviews))

What are the top reviewed USCB America locations?

Los Angeles , Henderson , Elk Grove , Santa Rosa , Scottsdale , Sacramento , Las Vegas , Chicago , Milwaukee

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USCB America

USCB America reviews

2.3

30% would recommend to a friend

(75 total reviews)

Albert Cadena

44% approve of CEO

26% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.4

Work/Life balance

2.4

Compensation and benefits

2.3

Culture & values

2.3

Career opportunities

2.2

Senior management

USCB America has an employee rating of 2.3 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USCB America employee rating is 33% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

1.0

May 23, 2022

horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

none at all no training program to help be successful at job

Cons

over worked ,rude unaccountable people

USCB America Response

I am sorry that you feel this way. I am not sure what transpired during your time with USCB but we do have a training program. We have corporate trainers and a full team of leadership that train. We do not over work our employees. There may be days that are busy especially in the call center because our job is to service our clients.

3.0

Apr 19, 2022

Good

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Remote working has been great People are awesome you make great friends Weekends off is a plus Learning here for medical billing is great Lunch is the best part of the day

Cons

Benefits are extremely expensive terrible Annual reviews never take place Management doesn't train well terrible Schedule should be more flexible Communication is poor with management

USCB America Response

Thank you for your review. We like to hear from current employees with feedback. I would love to talk with you a little more about your "Cons". You can reach me, Director HR, any time (213) 985-2143.

4.0

Dec 31, 2021

Pretty good place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Cool coworkers Fairly easy work

Cons

Low pay Can be a lot of tedious tasks

USCB America Response

We appreciate your review and the 4 stars.

Viewing 13 - 15 of 75 Reviews

Jobs at USCB America

Medical Coding Supervisor

Chief Financial Officer (CFO)

Bilingual Customer Service Representative (Remote)

Vice President of Operations