USHEALTH Advisors reviews

4.0

71% would recommend to a friend

(1,141 total reviews)
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Troy McQuagge

85% approve of CEO

68% positive business outlook

USHEALTH Advisors has an employee rating of 4.0 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USHEALTH Advisors employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Very helpful the Herndon Family are great people. Good team environment.

Cons

Hands down It’s a job and you need to make money. Be prepared to spend around $3000 dollars to get started to even sustain yourself. If you’re licensed in only one state like FL you will not make money. It will cost you around $3000 dollars to be licensed in all 30 states. Then around $85 month for CRM system vanillasoft. Otherwise you will have to front your sales in states you’re not licensed in to other agents and it will only pay you around 4.6%. That means if you sell a $5000 Policy you will only make around $230. That would be ok if you could make a sale a day but thats not possible starting out. You need to call at least around 400 leads per day and most of the time it doesn’t work. The leads through vanilla soft are trampled on and potential customers are super annoyed from getting 40-50 calls per day. Get pasted that and customers can get denied for pre existing conditions. Get passed that and they can cancel. You get fronted money meaning your taking on a loan. So if your credit is bad then you get paid as earned which is nothing. If a customer cancels you have to pay that front back to the company. The only way to make it is to have no bills or have reserve money for at least 3 months have good credit. Have money to invest in BNI groups, advertising, and your own leads. Lots of people are working long hours and not making it big. Owners and managers will tell work 12 hours 7 days a week is what it takes to make lots of money. There are only a few power players at the office and I’ll tell you they had money upfront, have their license in all states, and pay money for their own leads. They also started out with no overhead for bills. It took them at least a year of working 10-16 hour days to build their pipeline to get there. I would advise you to look in the parking lot most people working there are not driving nice cars or making tons of cash. Most are just getting by. You will see people come and go be sue they cannot sustain themselves. If I was going to do it again I would only do it part time. Have a base job then transition into working full time once you can buy all states, when you can afford networking groups, and spend money on your own leads.

2.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

1. One platform where you can quote and enroll there 1-3 main health plans. This helps you and if you build a team at a higher level. Most other organizations are disorganized if there main quoting software. They have definitely got this down. It does change depending on the team or division on lead support and their lead budget but some divisions do offer free leads but most are aged over really beat down and have to work 200-300+ leads per day to find 1+ leads per day.

Cons

Okay this is going to be long but here we go 1. Captivity: The leadership at this company locks you down so you fully captive, you can not appoint with any other carriers. They don’t want you selling anything else or have the ability to help clients with other situations. This becomes troublesome when you start helping more clients or every want to scale in other product lines. You are fully stuck. They limit you to only sell their stuff and they own your book. There is a vesting schedule but it’s 5 year vest to get it fully which is totally true… which we will get into later 2. Terrible underwriting: the underwriting is absolutely atrocious. They are one of the only groups who do verification calls on clients. This leads to long wait times if they see anything. They do MIB or Intellscript checks this typically ends up to 20-50% of the apps submitted getting declined stuck in APS(where it sits at the doctor and gets delayed). Most other health carriers do simplified issued with some instant decisions leading to a 90%+ of issued business. This is a big deal once you start selling more this leads to typically 100k+ typically in commission 3. Advances with a reserve . When they advance your commission they hold a reverse of your commission 3-6 months typically to hold against chargebacks. While this is painted as nice thing to do which does have a benefit they withhold all of your reverse once you stop advancing or leave. So you typically end up in a situation where you reserve is 30-50k+ that you will never get back. What some other groups do will hold a reserve but give it back once it’s been paid back. There is also interest on this advance it is pretty small but it is there just so you are aware. Most groups don’t put interest on there advances 4. Deception: what you have to realize about US Health is who the founders are. Most of the founders started an agency back 15+ which sold and became healthmarkets another captive agency. Through a lot of non competes they had to put the business is another name to get it approved. A lot of those guys are deceptive sales people like a used car type feel. Not all… it depends on the region you are in but most. A lot of teams teach how to lie on the v call so you can get the client approved. Again not in every team but most that were experienced. I think the bottom down to the top I have seen or heard stories of lies of deception. The problem is they don’t reign in these leaders when there is issues. As long as they are bringing then production then who cares. They also paint their association payout as a bonus, it is not really a bonus it’s just a portion of the plan they payout quarterly and take away if you leave. Most other carriers pay their association product like a thing else. The lead budget… so whoever is your upline who has the lead budget gets typically a good amount back into a budget they can choose how to spend on leads. Faced a lot of deception on how they were using this and lied to how much they were getting. This really becomes an issue when you start selling a lot because you typically don’t see a lot of this and get a small portion if any. Lastly most of the uplines really finesse the lead budget by creating marketing companies and sending in numbers to get reimbursed to help find their agency or lifestyle. 5. Lower comp: average total comp is a lot less than most depending on what level you are on which isn’t the worst if you have a good support from leader…. But most other agencies you can get 5-10% depending on product bundle. This typically 100-500k more depending on the volume and better underwriting. 6. Contract: Their contract is brutal. Their language is super against you if you ever leave. Look us us health lawsuites they have been in a bunch over the years. First issue is is vesting you only get your commissions for the years you were there 1 year=1, 2=2 ect. And goes on to 5 then supposedly life. Most agencies are day 1 vesting meaning you keep your commissions. This is huge! That is your biz you sold. Once you leave your commissions drop rapidly. It can be either from clients leaving, commissions going into the second year or have heard reports of us health fixing the book, moving clients to other agents to lower your renewals.haven’t proven it but your renewals drop quick typically 20% per month. If you are building an agency their is language that states if you even attempt to recurit or for any time or your contract has ended they Can suspend your commissions at will. Again at will till they finish their investigation. They don’t even have to send something unless you ask to mediate. You can also not touch touch or flip a customer meaning sell another product for 36 months or they can come after you as well. US health has gone after agents who try to recruit in anyway to make an example of them, they have to… in their mind because of the culture they have made. Again it is captive so any agent that leaves word travels fast. This industry is small if agents have wind of a better opportunity they are going to take it. Us health can’t take it. If you leave as well you give up any bonus or what they consinder a bonus. This organization they sale as part of their product which look it up it is super sketc. It looks like a shed or small building. “American Independent Business Coalition”. But they count it as a bonus so you lose that any other bonus which is fair and your reserve account which combined is typically 50k+ hence the title of this review. And or your renewals cut or dropped very significantly if you ever leave. 7. Products: There products are mainly confusing. Most of them are indemnity plans with little to no surgeries benefits. They force you into what they call an upgrade and your premium triples for using that upgrade. Clients are often not aware of how their plans works. Just google us health group or freedom life reviews. They get absolutely trashed in that regards. Other carriers just have much better plans that pay more for the doctor have better rx coverage, maternity, mental health benefits and not all on the ACA it does exists. With Us health they kind of gaslight and brainwash you. Making you believe no other product is good out there and they are the only solution. Their is many stories of deception, trickery crazy uplines, fraud ect. My advice to a new agent is to find a mentor outside of this, that has a proven and eithical system that you can plug into that is not captive and has day 1 vesting, and doesn’t have a crazy contract ect. Us health is okay place to start and are the entry point for a lot of agents but will def hold you back in the long run.

2.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

the money. I made six figures and great residual income. That's the only good thing about this place.

Cons

low quality product, lying, cheating and stealing of leads. Everybody does drugs...I mean everyone. Very toxic environment with no organization. Claim your life and create your own organization if you want to survive. Also be ready to spend big on leads and don't forget to pay your taxes. If you're only in it for the money like I was initially it's great but if you want something bigger and better this won't work for you. Women and minorities are not treated well here and are regularly passed over for deserved promotions. I spent 4 years listening to my colleagues who went into management tell me how overworked and miserable they were at this place. They only stay because they are trapped due to the fact that all their bonuses are paid in quarterly associations which they lose if they leave. I refused from day 1 to ever go into management. I took all the money I earned and bought passive income assets then left.

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