Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,974 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Your equally oppressed coworkers are lovely to work with and bond with you easily

Cons

The management says they listen and will work with you but thats ridiculous they don't even let you know if the schedule changes midweek

2.0
Oct 6, 2015

Frustrating and not worth it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, gratis, gratis. The amount of free products I came home with as a Prestige Manager is ridiculous. That, and the 50% discount on hair, nail, and skin services are the only redeeming factors of this job.

Cons

Stop opening stores and focus on the problems you have in your current doors. Running a 10,000 square foot store on two person coverage (excluding the salon, who can't even see the customers or the door) is impossible and ridiculous. A half-hearted, "Welcome to Ulta," shouted from the cash wrap is not inviting, and neither is having no one in the store to help guests. How stores run on such a bare-bones staff even while comping double digits is beyond any comprehension. And don't get me started on loss prevention. You're so focused on internal theft, with bag checks and clear bags, but the thousands of dollars that go running out the door because of zero coverage is killing the stores. And then blaming it on store teams with the "where were you?" and "why wasn't someone in fragrance." I could go on for days.

2.0
Sep 9, 2015

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Pretty good discount, gratis, lunch break, and the days go fast. It's fun to help customers with makeup (when you actually have enough time to do so)

Cons

How can I even begin to explain the cons? Poor work/life balance, poor upper management, idiotic HR policies, overly hormonal work environments. If you are a female, who, like me, does not like to deal with petty drama and other females, then STAY FAR AWAY. I was trying to train and develop our lead cashier, and when I caught her hiding in the backroom, she waited until I had two days off to basically make up a whole bunch of lies about me, which my GM took as gospel and WROTE ME UP FOR without even talking to me! They don't back their middle management at all. I have wayyyy too much retail management experience to deal with Ulta's stupid mind-games and murderous payroll expectations. DO NOT WORK FOR ULTA.

Viewing 103 - 105 of 13,974 Reviews

Glassdoor has 14,278 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.