Serious disconnect in upper management!
Pros
Management receives: Comprehensive health, dental, vision, FSA, 401k, vacation, sick days, paid holidays. Mediocre retail discount. 25% retail 50% salon. Steady hours. Retail receives: HA!
Cons
-You are expected to keep your department "clinical clean" yet you have NO payroll of support employees. -Relentless number of tasks, no time to PROPERLY service customers. -You are a cashier at least 4 hours a shift due to payroll cuts. -NO RECOGNITION FOR EXCEEDING YOUR SALES GOALS! -Ridiculous "bonus" program, I provide over $1 million in sales revenue and bonus $2500 a YEAR? -Sr management comes into store once a month, if that, and berates you on everything that is WRONG and NEVER acknowledges the RIGHT. -Corporate is so out of touch with store level operations its SCARY. -Pointless weekly conference calls about petty "in store events" that do NOTHING to entice customers, simply to increase revenue. -As a Prestige manager you are considered a manager yet you have no say so in ANYTHING including the hiring/firing of your own department employees. -Want a promotion? Thats comical! They do not promote from within, external hires, promised interviews for promotions yet never happens. Honestly 2 years ago when I started with this company I could honestly say I was happy. After countless hours, demanding work, obscene "goals," no support, and constant harassment about NPS (What a joke! Customers DO NOT comment on good on bad), Allure and Glamour subscriptions, and "clinical clean" environment has left me disheartened, overworked, unappreciated and unhappy.
