Ulta Beauty reviews

I’ve worked for ulta for 2 years and at first i really liked it. All of us that worked for the salon got along great the store side did have some issues but they really weren’t big. but since I’ve worked there we have had 3 diff GMs. and me and 2 other girls are the only ones that have worked there for over a year and a half. the dm can not seem to keep any managers in the store long enough to actually fix problems we’ve had 5 salon managers in the last 2 years the last salon manager hadn’t done hair in 15 YEARS!!!!! and didn’t know how to use a computer. which are both part of her job. after numerous complaints from employees and customers she was replaced. and now they have replaced her with someone that can do most of her job. but still doesn’t know how to run a salon. She has asked employees to clock out in the middle of the day and come back later when there next client comes in because the salon was over hr. (which is against the law in cali, and I belive so in az also) asked employees to(work off the clock) not come in but take mandatory conference calls from home so they don’t use salon hr. and don’t get paid for them. She’s very rude to her employees. I’ve worked for other company’s and have never worked for a company as disorganized and mismanaged. also telling employees about mandatory meetings 2 days before the meeting and then when someone cant come because the meeting is on there day off and wont be in town.she told them that she would have to write them up if they cant come.

The company puts way too much focus on numbers and credits, and not nearly enough on the people making it all happen. Loyalty and hard work don’t seem to matter when decisions are made from a distance with no context Communication was often messy, leading to assumptions and reactive decisions that hurt morale There were moments where the pressure and politics of management drowned out who I really was. After years of giving my all, it was clear there wasn’t much protection or recognition when it mattered most. The corporate structure doesn’t leave room for nuance, and that leaves a lot of good people overlooked or burnt out.