Is UniFirst a good company to work for?

UniFirst has an overall rating of 3.6 out of 5, based on over 2,593 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at UniFirst to a friend and 53% have a positive outlook for the business. The best reviews about UniFirst have been left by employees working as General Manager , Branch Manager and Office Administrator .

Does UniFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UniFirst. This rating has been stable over the past 12 months.

How satisfied are employees working at UniFirst?

61% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UniFirst 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UniFirst?

Outside Sales Representative (467) , Sales Representative (316) , Sales Manager (126) , Route Sales Representative (93) , RSR Route Sales Representative (77) , Sales Consultant (60) , Customer Service Representative (52) , Sales (51) , Route Service Representative (33) , District Service Manager (29) , Manager (26) , Branch Manager (24) , Senior Sales Consultant (24) , Route Service Manager (19) , Sales Associate (19)

What are the pros of working at UniFirst according to real employee reviews?

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 203 reviews)); "Good benefits and 401k." ((in 164 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 135 reviews)); "The people are great and very helpful in terms of training." ((in 127 reviews)); "Great Culture and very supportive" ((in 89 reviews))

What are the cons of working at UniFirst according to real employee reviews?

"Poor management and unrealistic expectations." ((in 147 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 94 reviews)); "Upper management does not care about sales reps." ((in 38 reviews)); "Low salary based on demographics." ((in 31 reviews)); "You put in long hours anywhere from 55" ((in 29 reviews))

What are employees saying about UniFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UniFirst layoffs and their outlook for job security at UniFirst in 2026.

What are the top reviewed UniFirst locations?

Wilmington , Atlanta , Louisville , Houston , San Antonio , Boston , Nashua , Indianapolis , Pittsburgh , New Kensington , Nashville , Birmingham , Tampa , Cleveland , Charlotte , Austin , Pontiac , Los Angeles , Owensboro , Memphis , Fort Wayne , Denver , Chattanooga , Salt Lake City , Richmond , Oklahoma City , Dallas , Stratford , New York , Fort Worth

Skip to content Skip to footer

Notifications

UniFirst

UniFirst reviews about "training"

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

667 reviews

4.0

Jun 3, 2026

Good training and flexibility, but service issues impact sales

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility Gas card Training is very good

Cons

Your job depends on alot of moving parts, service at my location is not good and sales suffer.

UniFirst Response

1mo

Thank you for sharing your feedback on your experience with UniFirst. Your feedback is appreciated. We look forward to having you continue to grow with us!

5.0

Jun 11, 2026

Great training, but chaos from potential merger

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Training for new hires

Cons

Currently going through a potential merger with Cintas, which is causing some chaos

UniFirst Response

1mo

Thank you for sharing your experience. We are so happy to hear you are thriving at UniFirst!

5.0

Jun 9, 2026

Great company culture, but limited advancement opportunities

Market sales manager

Recommend

CEO approval

Business Outlook

Pros

Loved everything about the company and training

Cons

It was a little challenging to Move up without relocating

UniFirst Response

1mo

We appreciate your time in writing a review and all your hard work. Thank you for sharing your feedback!

3.0

Apr 30, 2026

Choose elsewhere

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good training, good hours, nice kudos on a job well done

Cons

Extremely difficult job for the pay. Plant Manager makes everyone feel like a loser

UniFirst Response

2mo

Thank you for taking the time to submit a review. We take this feedback seriously and strive for continuous improvement.

1.0

Apr 16, 2026

Lack of transparency and poor training lead to issues

Outside sales

Recommend

CEO approval

Business Outlook

Pros

There is really not much positive I can share. They’re being bought by Cintas, the main competitor but nobody knows what is happening with the details or at least they aren’t being transparent about it if they do know.

Cons

Certification- verbatim script Car insurance- must list as business use which has a big impact on your cost of insurance nobody told me until after I accepted the job.Benefits are expensive to get the decent coverage option. No hands on training, just go get em mentality. And don’t get sick in the first 90 days or you’ll be terminated. Even with a doctors note.

UniFirst Response

3mo

We're disappointed to hear about any dissatisfaction you've experienced. Your feedback is important to us, and we're committed to continuous improvement.

5.0

Jun 1, 2026

Supportive management, Overall decent place

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

People here are great, management listens with patience and understanding. Great coworkers, supportive leadership, steady work schedule, good training for new employees, and opportunities for growth and skill development.

Cons

Work life balance can vary depending on workload and staffing levels. Some processes can feel repetitive, and advancement opportunities may depend on location and department.

UniFirst Response

1mo

Thank you for your feedback. We look forward to having you continue to grow with us!

4.0

May 15, 2026

Valuable training, but it's commodity sales

Osr outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Training and continuos development. Carrer development if you put your mind to it

Cons

Commodity sales. Industry is not well regarded

UniFirst Response

2mo

Thank you for your continued service, passion, and dedication at UniFirst! We appreciate your feedback!

3.0

Jun 17, 2026

Good for training... that's it

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility, gas card, unlimited earning potential, good training

Cons

Horrible management, dishonest selling, contract selling

UniFirst Response

1mo

Thank you for taking the time to submit a review. We're disappointed to hear that the opportunity fell short of your expectations. We appreciate your feedback as we are committed to continuous improvement.

Viewing 1 - 3 of 667 Reviews

Jobs at UniFirst

Maintenance Custodian - UniFirst

Customer Service Representative - UniFirst

Customer Service Representative - UniFirst

Production Team Partner - Linen Bagger & Folder - UniFirst

Customer Service Representative - UniFirst

UniFirst reviews FAQs

Reviews UniFirst reviews

UniFirst

UniFirst reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good training and flexibility, but service issues impact sales

Great training, but chaos from potential merger

Great company culture, but limited advancement opportunities

Choose elsewhere

Lack of transparency and poor training lead to issues

Supportive management, Overall decent place

Valuable training, but it's commodity sales

Good for training... that's it

Jobs at UniFirst

UniFirst reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

UniFirst reviews FAQs

Jobs at UniFirst