Question 1

Is UniFirst a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at UniFirst have rated their employer with 2.9 out of 5 stars in 51 Glassdoor reviews. This is a lower than average score with the overall rating of UniFirst employees being 3.6 out of 5 stars. Search open Customer Service Representative Jobs at UniFirst now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at UniFirst.

Question 2

Does UniFirst pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at UniFirst with 2.7 out of 5 stars based on 51 anonymously submitted employee reviews. This is 20% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at UniFirst.

Question 3

How happy are Customer Service Representative professionals working at UniFirst?

Accepted Answer

50% of Customer Service Representative employees at UniFirst would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Service Representative professionals have also rated UniFirst with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.3 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at UniFirst?

Accepted Answer

Outside Sales Representative (467), Sales Representative (316), Sales Manager (126), Route Sales Representative (93), RSR Route Sales Representative (77), Sales Consultant (60), Customer Service Representative (52), Sales (51), Route Service Representative (33), District Service Manager (29), Manager (26), Branch Manager (24), Senior Sales Consultant (24), Route Service Manager (19), Sales Associate (19)

Question 5

What are the pros of working at UniFirst according to real employee reviews?

Accepted Answer

"Great training...if you are looking for a true pound the pavement type of job and earning your battle scars." ((in 189 reviews)); "Good benefits and 401k." ((in 165 reviews)); "Good pay and atmosphere hard work but you can make a career getting the right route" ((in 138 reviews)); "The people are great and very helpful in terms of training." ((in 131 reviews)); "Great Culture and very supportive" ((in 84 reviews))

Question 6

What are the cons of working at UniFirst according to real employee reviews?

Accepted Answer

"Poor management and unrealistic expectations." ((in 145 reviews)); "Long hours in the service department but I guess that's why e make the big bucks." ((in 91 reviews)); "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." ((in 47 reviews)); "Upper management does not care about sales reps." ((in 36 reviews)); "You put in long hours anywhere from 55" ((in 31 reviews))

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Good company - CSR - Good medical options

Great place to work, but layoffs are tough

Job pays, but additional tasks aren't worth it

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