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Uniphore Software Systems

Engaged Employer

Uniphore Software Systems reviews

4.0

74% would recommend to a friend

(490 total reviews)

Umesh Sachdev

80% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Senior management

3.9

Career opportunities

3.8

Work/Life balance

Uniphore Software Systems has an employee rating of 4.0 out of 5 stars, based on 490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniphore Software Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

490 reviews
1.0
May 16, 2023

Company with potential but needs a lot of work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of VC backing - Interesting tech space - Unlimited PTO

Cons

- Uniphore has a culture of favoritism if you are in the "in" crowd you will get praise and recognition for putting in very little effort but if you are not it is very difficult to get recognition or move up even for high achievers - Almost no diversity in the leadership team - The product promises a lot but fails to deliver, leading to customer frustration and disappointment - The lack of clear direction and strategy from leadership creates confusion and poor employee morale - Treats employees like they are expendable, between the layoffs, getting rid of the monthly mental health day and requiring that all remote employees either relocate or quit, leadership has proven that they do not care about their employees and do not trust that they can be successful when not being supervised in an office

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Uniphore Software Systems Response
3y
Thank you for your appreciation for Uniphore's interesting tech offerings and we are grateful to have the industry’s best VC backing! We also appreciate the opportunity to learn more about current employees’ and former employees’ experiences and perceptions of our company. We value and deeply appreciate all of our Uniphore teammates and are disappointed to hear your thoughts about your experience. If you would like to, please reach out to us at WeAreListening@Uniphore.com, we want to learn more about what we can do better in the future. -Stephanie G., CPO
2.0
Dec 31, 2022

Mixed Bag

Marketing
Recommend
CEO approval
Business Outlook

Pros

Comp, tech stack, people, diversity

Cons

Lack of transparency. The executive leadership shared throughout November and December that we had our best quarter ever, outlook was great, and no risk of layoffs. A week before Christmas, 15% of the company was let go (impacting 100+ people across all functions). Lack of accountability. Many projects and ideas are shared by leaders without ever seeing the light of day. Lack of business strategy. You’ll understand quickly after joining why this company is still a “startup” after 14 years with no exit in the foreseeable future.

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Uniphore Software Systems Response
3y
We are disappointed that this experience wasn't what we had hoped for you. We appreciate your feedback and your time. - Stephanie G, CPO
1.0
Aug 5, 2021

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing was good about working here

Cons

Everything was a pain to deal with

Viewing 22 - 24 of 490 Reviews
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ReviewsUniphore Software Systems reviews

Glassdoor has 528 Uniphore Software Systems reviews submitted anonymously by Uniphore Software Systems employees. Read employee reviews and ratings on Glassdoor to decide if Uniphore Software Systems is right for you.