Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 12, 2014

UMC

Recommend
CEO approval
Business Outlook

Pros

The Starting salary is ok for UMC's $43,000 annually. They are very nice and helpful. They will pay for your relocation expenses.

Cons

The UMC program is a joke seriously. They are still in the midst of figuring out how to make it function properly. They have a 70% turnover rate with the UMC program. You have to be a Robot and do everything perfect to get any points on your evaluation, like serious you can do a action 9 out of 10 times correctly but because you missed perfection by one you will not get any evaluation points for it. They are very script on how you dress how you should walk and what to say to customers. Honestly per week you will be working give or take 50 hours. You will be worked to the bone they will make sure you earn your pay and then some. They expect too much from employees at times and put to much stress on them. Yes their are many opportunities to get promoted the test you need to pass and the eval points you need to score are super hard to achieve. Take it from me unless you want to work at a modern day sweatshop don't work here.

2.0
Sep 20, 2019

A creative black hole

Recommend
CEO approval
Business Outlook

Pros

The job pays well. We make great clothes. Reasonable PTO and insurance.

Cons

One of the worst companies a designer/creative could ever work for. For a company that is supposed to value creativity and innovation, UNIQLO is a creative black hole. Your day-to-day will include doing the work of higher ups who get paid to do nothing, and supporting stores who have incompetent design teams and overreaching marketing teams. This is a company that pads the pockets of people whose jobs are merely titles. They hire and promote some of the worst creatives while letting go of truly talented people who dare to question complacent higher ups with no creative vision. You are expected to work ridiculously long hours even though you may not realistically have much to do. There is NO work/life balance. HR and management police your every move and track every hour. The creative output is terrible and your portfolio and creativity will suffer the longer you are here. UNIQLO imports it’s outdated Japanese work ethic oversees to its global offices, expect to be talked down to by older non-creatives who lack vision and hold outdated views. If you are a woman, expect to be paid 70% less than your male peers and experience sexism when interacting with your Japanese colleagues. The company is constantly speaking about change and making the world a better place while the work they produce stays the same and just gets worse and worse.

2.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

-Meeting great people -The discount and finding out what new items will be coming out before the general public -Good pay compared to other general retailers

Cons

-First of all, bigger breakrooms. The size of the breakroom does not accommodate the size of the entire store staff. -Unrealistic expectations. The standards are set too high and when you don't meet their expectations or standards, be prepared to be talked down too and be told that what you couldn't do is unacceptable. -Work incredibly long hours to see barely any result. Expect to work overtime (staying longer than your shift is intended). If your shift ends at 11PM, expect to leave around 11:30/12AM or even sometimes 12:30/1AM. -Unfair treatment of their employees. For a retailer that PRIDES themselves on customer satisfaction, they lack in the employee satisfaction. "CUSTOMERS ALWAYS COME FIRST" does not create a very positive work environment when their employees are treated like dirt. Also, cutting hours for associates doesn't make them like the company more, it only drives them away. *For a store that strives to provide the greatest customer service, it's ironic that not enough hours are given to associates to work. How does one give great customer service when they are no associates available on the shop floor?* -Poor communication. There will be a lot of instruction (or lack thereof) being given to you, but expect things to either change without any given notice. -Unorganized. Because of the lack of organization, get ready to be the one fixing all the messes -Arbitrary/Mundane tasks- Expect to be asked to do very little nit-picky tasks, just purely for the aesthetic. -Lack of training. For the most part, you will probably be thrown into this job regardless of whether you have retail experience or not. -Stingy. If you were to get a reimbursement, chances are that you won't get one. (If you stay late and miss public transportation and you take a taxi, don't expect to get your money back). -You have to take a test in order to get promoted if you're above a certain rank. This idea is ridiculous. Performance does not prove that you deserve a promotion. Apparently being able to memorize the company's beliefs, core values, and very strict practices does. Lost opportunities if you plan on seeing yourself move up with this company.

Viewing 4 - 6 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.