Uniqlo reviews

3.1

41% would recommend to a friend

(7,537 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

This is a fast-paced, high maintenance retail company. In my time here, I did far more than I ever would have expected when I was first hired and there is always something to do simply because the store is so big. This provides a challenge and makes the job more interesting. As a college student embarking on my first job, I learned a lot about professionalism and the kinds of management styles I would like to emulate and the kinds of styles I want to avoid. I think this place could be a great stepping stone for people on their way to other professions. It can also provide some with long-term, viable options for careers in retail, if that's what someone is looking for.

Cons

There's quite a bit of favoritism and lack of professionalism among mid-level management (supervisors). It's also easy to fall through the cracks and be overlooked for promotions, simply because the proportion of entry level associates to managers is out of balance. The workload can also be quite demanding for someone who is ultimately seeking a part-time position while still going to school, which is a significant part of the retail workforce. Because of this, scheduling is an issue that needs to be taken care of far in advance.

1.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work with great products. If you're lucky, you get to work with a fun and interesting team. And they pay better than many others in the field.

Cons

Job is simple and stress-free enough (albeit pretty strict) from when you're a sales associate up to a supervisor. Once you enter management though, be prepared for the company to work you until your hair turns gray and you got constant bags under your eyes. Felt like I was on the verge of death and was always stressed out. Be prepared for burnout. The fact is, Uniqlo is a Japanese company that clings to its Japanese work culture and refuses to adopt any semblance of a healthy work-life balance. Doesn't matter that the stores are in the US. They feel the Japanese way is superior and stubbornly reject calls to change and adapt. They say they care about your wellbeing and are trying to improve work-life balance, but that's just lip service. Internally, nothing has changed. They try to cover over it by paying its staff more than their competitors in a bid to get you to stay, but that's just applying a band-aid over a festering wound. Also doesn't matter if you can't handle it. If you quit, they'll just bring in one of their thousands of Japanese expats to replace you in seconds. At least they're used to the Japanese work culture and won't complain like those soft Americans (sarcasm). Uniqlo honestly probably has one of the highest turnover rates in the industry.

2.0
Oct 1, 2018

Do not work here - DON’T

Recommend
CEO approval
Business Outlook

Pros

Big brand - will look good on your resume

Cons

Where do I begin... - No work life balance. If you know the Japanese, all they do is work work work, and they will expect that of you too. The majority of the office is still there after 6pm which is when the day is supposed to end. - No trust with upper management. The finance team decides what is best for the marketing team. Work of advice - let the experts in the field choose what is right. - HR has been trying to implement Uniqlo as being the best place to work for, meanwhile people are still dropping like flies and quitting, because it’s that horrible. - The workload is absurd because there aren’t enough people on each time since everyone quits and HR doesn’t do a good enough job to replace those who quit in a timely manner. - There is a store vs corporate war. Stores hate the corporate office which makes it difficult to work with them. A lot of tension there. I could go on and on... overall there are SO many better companies to work for that offer much more than UNIQLO does. You will quit within 6 months if you decide to work here - guarantee.

Viewing 7 - 9 of 7,537 Reviews

Glassdoor has 8,855 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.