Uniqlo reviews

3.1

41% would recommend to a friend

(7,543 total reviews)
avatar

Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The call out system is simple; you talk to a robot which is sent over to the building. Some select management is good at their job. You do technically get Disney benefits but since its third party so its very limited.

Cons

The workplace is super unprofessional. A social ladder is required to climb to even move up in the company. Its impossible to earn a raise when its based on a point system only a few management can control, so if you do not work with these managers you could loose points that you should have gotten. Most of management is rude and unprofessional. Some management speaks down to employees like kids. Others do not care enough about the job which leads to issues. Issues like unmanaged aggressive, mean, and rude coworkers. On top of the unprofessional setting the customers are extremely rude; they trash the store and talk down to employees. Management had also promised pay raises during the busy winter season and failed to follow up with said promise, meaning they only said that to keep people from quitting during the holiday seasons. Underpaid and overworked.

1.0
May 11, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

Benefits, working indoors, lockers, air conditioning, break rooms

Cons

Cult like company structure, poor training, lack of managers with empathy, high stress environment, little room to improve and unfair treatment

4.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Dynamic Work Environment: Working at Uniqlo keeps you on your toes. Each day brings new challenges and opportunities to interact with customers from diverse backgrounds. The fast-paced nature of the job ensures that boredom is never an issue. Team Collaboration: The camaraderie among colleagues is commendable. There's a strong sense of teamwork, with everyone pitching in to ensure smooth operations. Managers are supportive and approachable, fostering a collaborative work culture. Employee Discounts: Uniqlo offers generous employee discounts, which is a definite perk for fashion enthusiasts. It's a great incentive that adds value to the job and encourages employees to stay updated with the latest trends. Training and Development: The company invests in comprehensive training programs to equip employees with the skills needed to excel in their roles. Whether it's product knowledge or customer service techniques, there are ample opportunities for personal and professional growth.

Cons

Work-Life Balance: Like many retail jobs, maintaining a work-life balance can be challenging, especially during peak seasons and holidays. Long hours and weekend shifts are common, which may not be suitable for everyone. Limited Advancement Opportunities: While there are opportunities for growth within the company, advancement can be slow-paced. Promotions are often based on seniority rather than merit, which can be frustrating for ambitious individuals looking to climb the corporate ladder quickly. High Turnover Rate: The turnover rate among staff members is relatively high, leading to frequent changes in team dynamics. This turnover can sometimes disrupt workflow and result in additional training efforts for new hires.

Viewing 142 - 144 of 7,543 Reviews

Glassdoor has 8,862 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.