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      United Airlines

      Engaged Employer

      United Airlines reviews

      3.8

      72% would recommend to a friend

      (7,199 total reviews)
      avatar

      Scott Kirby

      67% approve of CEO

      72% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.2

      Senior management

      United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Jul 28, 2008

      UA is great place to have work/life balance, but reactive to fuel prices

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work on your areas of interest. Used to be good Flight benefits, but now flights are almost full. UA provides 4-6% on 401k contributions Depending your boss, you can have flex schedule Organized and hierarchical management. Definitely, ISD will be heading in right direction with new CIO and it'll be totally different from earlier leadership. Upper leadership is changing with people who knows about technology.

      Cons

      No communication between management and employees. Uncertainty and no clear vision Too much of outsourcing and difficult to deal with vendors. Vendors are selected solely based on management's discretion. UA is very reactive to market conditions, there are lot of job cuts just to survive in the industry.

      1.0
      Jul 28, 2008

      UNITED AIRLINES HAS NEVER BEEN UNITED

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      None you must pay a fee for a standby seat on all flights - the price is equivalent to a regular confirmed coach ticket. Why bother?

      Cons

      Poor pay, uneducated employees especially Management (most have only a hs diploma) Very racist company, especially headquarters, fully of hicks from surrounding states, it is the MIDWEST

      1.0
      Jul 14, 2008

      Glenn Tilton must go!

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel benefits, fun colleagues. A pretty decent health insurance package still despite pay cuts. As a Flight Attendant you do sometimes meet interesting people and get to visit places one would not at this level of pay. Very good interline travel benefits on other airlines. Variety of schedule.

      Cons

      Low morale, incompetent management, as a Flight Attendant making ends meet is increasingly difficult. Lack of job security. Jet lag, irregular sleep patterns. Not enough time off between trips, not enough vacation time or personal days with pay. A bureaucratic structure management that often makes you feel undervalued. Working weekends and odd hours.

      Viewing 7180 - 7182 of 7,199 Reviews
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      Glassdoor has 8,022 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.