United Airlines reviews

3.8

72% would recommend to a friend

(7,199 total reviews)
avatar

Scott Kirby

67% approve of CEO

72% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are what keeps most people. The team I worked with were outstanding. The network of other admins was also an outstanding resource. But the changeover in management caused problems. Printing policies and info on the internet was also valuable.

Cons

Inconsistency on leadership. Had to fight to get good resources and training although the job itself was not difficult. In efforts to save costs, would not always staff adequately enough. Management playing favorites caused dissention and made having a union shop absolutely necessary for fair treatment. Also, their efforts to self-audit on accounting meant they really did not follow patterns that would allow anyone to actually know good profit and loss figures. It was an accountants nightmare or dream depending on how you looked at it.

3.0
Jun 30, 2008
Recommend
CEO approval
Business Outlook

Pros

(1) The flying benefit is wonderful. Without working for airlines, I may never fly first class internationally. This benefit also covers my family (parents, spouse, and children), which makes it even better. (2) The salary is not top in IT field. But overall, around the average. (3) The working load is usually reasonable.

Cons

(1) NO professional career training at all. You are on your own!! I have seen many colleagues left because of this reason. (2) The airline industry is very unstable in the past few years. That means layoff happens every 2~3 years.

2.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are good, although almost impossible to fly standby on full flights these days. It's an interesting industry. Some of the people in the ranks at United are good to work with.

Cons

Where to begin? No stability. No job security. Limited chance for promotion. It's a tough industry and a tough time right now, but United does a far worse job of taking care of its employees than other airlines (Southwest, Continental). This unfortunately has translated into a cancerous mistrust by labor of Sr. Management.

Viewing 7183 - 7185 of 7,199 Reviews

Glassdoor has 8,022 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.