United Airlines reviews

3.8

72% would recommend to a friend

(7,197 total reviews)
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Scott Kirby

66% approve of CEO

71% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Aug 3, 2010

UA needs some work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The flight benefits and the insurance package is good. There are lots of locations to choose from for travel outside the USA.

Cons

I have received no formal training after nearly five years. Management does little to support growth within the company. The is little to no communication with management. Getting time off is near impossible.

4.0
Jul 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee travel benefits are great. Mid/Senior management compensation is excellent. Airline industry is complex, so lots of interesting opportunities and problems to solve. If one is looking for challenge in their role, there is lots!

Cons

With each new change in Senior Management, lots of things change since they are given complete freedom. This could become disruptive esp with lots of management changes have happened the past few years. HQ divided among multiple locations and lots of facilities moves is reason for loss of productivity. If one has worked at United long enough, one can see the same projects/ideas/cycles float every few years - deja vu.

2.0
May 4, 2010

Pilot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people at the airline make the job worthwhile. They are in the minority however. I believe we have good maintenance, and the airplanes we operate are the best. We have some maintenance practices that I don't agree with, but perhaps the FAA guidelines and regulations sometimes dictate these practices.

Cons

Lack of financial compense, little respect, and sometimes no respect. I have had a flight attendant kick me as I walked on the airplane as I boarded an aircraft traveling to work. That is only the most recent example.

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