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United Ground Express

Engaged Employer

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

339 reviews
1.0
May 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Travel privileges, possibility of flexible schedule.

Cons

Working with general public , not reliable coworkers, bad leadership , short staffing , not enough training , bad management, working late and very early

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United Ground Express Response
1y
Thank you for taking the time to share your feedback. We genuinely appreciate your honesty and the positive notes about the flight privileges and flexible schedule — we’re glad these benefits contributed positively to your experience. However, we’re genuinely sorry to learn that your interactions with management fell short of your expectations. Your insights are incredibly important to us, and we appreciate you bringing this to our attention. We are committed to improving our leadership and communication, and your feedback will help guide our efforts in these areas. Thank you again for your contributions and for sharing your perspective. We wish you all the best in your future endeavors.
4.0
May 2, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

I love the people I work with.

Cons

Being forced to join the union

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United Ground Express Response
1y
Thank you for sharing your feedback. We’re thrilled to hear about your positive experiences with your colleagues and your appreciation for the team environment. Regarding union membership, it’s essential to recognize that being part of a union is standard practice in many organizations, especially those with collective bargaining agreements. Union participation is often a prerequisite for employment, ensuring a fair and consistent approach to workplace standards. If you have any additional questions or wish to explore this topic further, please feel free to reach out to your supervisor or the HR department for more information.
1.0
Apr 30, 2025

Problematic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to meet a variety of individuals in different roles.

Cons

Low pay, number driven and very problematic. Everyone is out for themselves.

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United Ground Express Response
1y
Thank you for sharing your honest feedback. We’re pleased to hear that you appreciated the opportunity to connect with a diverse range of individuals in different roles. Building these connections can be incredibly enriching and significantly contribute to our employees' professional growth. We also appreciate your candid thoughts on compensation. We recognize that salary is an important component of job satisfaction. While we strive to offer competitive pay, we are continually working to improve and assess our pay structures to acknowledge the contributions of our team members better. We are committed to creating a supportive environment where you can thrive both professionally and personally. Thank you once again for your feedback.
Viewing 28 - 30 of 339 Reviews

Glassdoor has 342 United Ground Express reviews submitted anonymously by United Ground Express employees. Read employee reviews and ratings on Glassdoor to decide if United Ground Express is right for you.