United Rentals reviews

4.1

85% would recommend to a friend

(2,443 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,443 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Hours are good. Pay is fair. No weekends, except 1 every ten weeks or so. In-store management team positive to work for. Good benefits

Cons

Unreliable Management No training - Training On the Job Lack of Trust from Upper Management Make promises they do not keep No truthful to customers- just worried about the bottom dollar

2.0
Nov 20, 2010
Recommend
CEO approval
Business Outlook

Pros

If you produce results you will keep your job. Good job to have if you like weekends off and don't want any hassle when it is time to request vacation. Set work schedule so planning off work activities is easy. The benefits are decent.

Cons

Most of the management all the way up to regional level is unaware what it really takes to grow market share in this very competitive industry. Very subpar equipment compared to most of the competitors. There is a good old boy culture that doesn't realize or understand the intelligence and needs of the current customer base. Very shady hiring and firing practices. They will hire your replacement before you know your employment is terminated. United is infested with people that produce no results and do very little on a daily basis but are still employed because they were hired when the money flowing in the door and they were able to take credit for the major economic growth. The system of general rental and aerial divisions servicing the same projects and customers is a complete mess. If you work for general rental, the aerial division IS your competitor regardless of what management tells you. The branches are hurting for fleet and are severely understaffed.

Viewing 40 - 42 of 2,443 Reviews

Glassdoor has 2,547 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.