United Rentals reviews

4.1

85% would recommend to a friend

(2,444 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The safety culture is second to none. The diversity in the workplace is awesome, and the senior management support in this area is strong. Operations are performing very well with much more room for continued profitable growth.

Cons

Work like balance can be tough to manage as we all work very hard, but it is fulfilling work. The industry is cyclical, while things are great now there will eventually be lean days again.

1.0
Feb 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Less than rewarding career. I am an RSC Legacy employee and I feel that the "merger" ruined a great company. I would have recommended employment with RSC to anyone, I would not wish UR on anyone. Micro managed down to the point of electronically tracking the metrics of the trucks (idle, time between stops, how long it takes to make a delivery etc etc. Yes that is the pros. They do give the veterans a little something every year for Veterans Day which I feel is very awesome from a company.

Cons

Always told what you've done wrong and how. Rarely ever do you hear "good job" or any other praise. Always contradicting wants from management. Today it's all about talking with customers and selling our business to them, tomorrow it's what the hell took you so long yesterday? It's safety safety safety, until it becomes inconvenient. Truck dispatcher doesn't know logistics, no communication anywhere, equipment left, forgotten on job sites for weeks or months. Yes I have seen months. I do not expect us to be afloat this time next year, or I wouldn't be on here searching careers... The delivery fleet leased from Ryder is basic bare bones, no comfort features or visually appealing options. But look inside any company vehicle from outside sales up and they're lined with options, features, navigation, nice wheels, etc. (Yes it does matter, look at the competition and see their pretty trucks and trailers passing by while your trashy trucks sit on the yard.) I am not the only to notice that the company has gone to "pot" after the "merger". I've been told by long time United employees that it was a much better place to work before the take over. All in all it's a melting pot of drama, high turnover, lack luster performance, and junk equipment. There is a lot of new pieces coming in, but the bigger stores that house DM's and higher steal them away, sending you their junk in return.

1.0
Jul 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay. If you suck up to the right managers.

Cons

Waaaaaay to many managers. Which makes all managers mostly lazy self centered bums. Managers receive quarterly bonuses. Hourly employees receive no bonus or any incentive program. Besides being allowed to work overtime. When it suits managers. Senior management speaks highly of values but when push comes to shove values go right out the door

Viewing 76 - 78 of 2,444 Reviews

Glassdoor has 2,548 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.