United Rentals reviews

4.1

85% would recommend to a friend

(2,444 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 13, 2023

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros were commission and hourly. They had a relaxed environment.

Cons

They raised all the goals so that those who work there that make over 20$ a hour could get fired for either not hitting their over blown metrics or their overblown numbers. Don’t work here if you are looking for a true BDR position. This is not it. It’s customer service with a BDR title. Mass firings monthly. If you are trying to decide on a career, keep going this isn't it.

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United Rentals Response
2y
Hi there - Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. If you are willing, please contact your corporate human resources representative directly or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. We will also share this anonymous feedback with our leadership team. Thank you.
3.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Company Truck, High earning potential

Cons

Micro management, it seems UR has lost sight of customers and are only concerned with numbers. No work life balance.

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United Rentals Response
3y
Hi there - Thank you for taking the time to share your experience, and we regret to hear some of your current experiences as it relates to management and work life balance. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values. We take those concerns seriously and welcome the opportunity to speak with you. Please contact your corporate human resources representative directly, or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you!
3.0
Apr 27, 2023

Not for the lighthearted

Recommend
CEO approval
Business Outlook

Pros

Company truck; make your own schedule

Cons

awful management, you end up spending more time on salesforce than with customers

Viewing 94 - 96 of 2,444 Reviews

Glassdoor has 2,548 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.