United Rentals reviews

4.1

85% would recommend to a friend

(2,445 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Shop mechanics are very knowledgable and professional in the work place. I love the fact that there's a safety brief every day during the work week. It reminds me when I'm in uniform and I have to stress safety to all my fellow comrades to prevent any injuries and keep accountability. The multiple work sections the company has for the equipment can be ready for rent is a great process.

Cons

Before applying to United Rentals I was a heavy mobile equipment repairer for the US Army reserves for 4 years as a civilian. I resigned due to personal reasons to do what was best for my family. During my interview for UR I was hired as a Tech 2 due to my experience and impressive resume background. The entire probation period I was set up to only service and repair tech 1 level equipment. I was also not put on the list to attend any of the equipment course classes that went on during my employment there. 3days before my probation ended I was terminated from UR because I did not agree to be demoted to a entry level technician. Now that I think about it I truly believe I was set up for failure from the day I was started with the company. Yet I still believe that UR is a great company to work for , but the leadership in the K25 branch needs to start leading by example DK. Don't treat veterans different due to their service connected injuries. What's right is right and what's wrong is wrong. I just don't want this to happen to anyone else, especially another veteran.

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United Rentals Response
7y
Thank you for taking the time to voice your concern. We regret to hear your characterization of your time with the Company. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment and we take your concern very seriously. You have mentioned many important topics in your post and we are very interested in discussing these issues with you. However, without further detail, it is difficult for us to respond in a meaningful way. Please contact your local human resources representative directly so we can discuss these issues, and any other concerns you may have, in more detail. If, for some reason, you do not want to contact your local human resources representative and/or you wish to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.
2.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, with several perks such as company truck, phone and ETC... Great place to work if they don’t micro manage. Commission structure is great. Goals can be reasonable to attain.

Cons

Micro-management to the 10th power. Bad decision by management, made on who management likes better. Pushes education to certain people to get a particular position but others will get the position if their friends or family. Deserving people will get looked over. Too many favorites And a large amount of Nepotism and cronyism. Mostly seen in the Mississippi-Tenn area like nephews getting hired with no proper background in sales over deserving people who’ve been with the company for years.

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United Rentals Response
7y
Thank you for taking the time to comment. We regret to hear your characterization of local management. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment. We would like to better understand your comments in order to address them most appropriately. To that end, we encourage you to contact our corporate human resources representative directly. If, for some reason, you do not want to contact our corporate human resources representative and/or you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.
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Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.