Does United Site Services pay their employees well?

According to anonymously submitted Glassdoor reviews, United Site Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at United Site Services. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at United Site Services?

22% of United Site Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Site Services 2.4 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at United Site Services?

Field Service Technician (20) , Service Technician (16) , Territory Account Manager (15) , Customer Care Representative (14) , Customer Service Representative (14) , Inside Sales Representative (11) , Account Manager (10) , Director of Sales (8) , Manager (8) , Operations Coordinator (8) , Operations Manager (8) , Billing Specialist (7) , Territory Inside Sales Representative (7) , Driver (6) , National Account Manager (6)

What are the pros of working at United Site Services according to real employee reviews?

"Pay was good but very demanding" ((in 47 reviews)); "Benefits are good and most co" ((in 25 reviews)); "Great people in the field" ((in 17 reviews)); "Paid weekly and friendly coworkers" ((in 12 reviews)); "Pros are that you can work from home, lots of chances for over time and that once you get the hang of it its pretty straight forward." ((in 9 reviews))

What are the cons of working at United Site Services according to real employee reviews?

"Poor management for all departments leads to unhappy customers who yell at CCRs all day." ((in 35 reviews)); "A 9+ hour day is typical for lower management whereas 14+ hour days are almost mandatory for upper management." ((in 15 reviews)); "I was asked to take part in one example, but refused and my Manager was angry with me." ((in 12 reviews)); "door policy, full of favoritism & secrets." ((in 9 reviews)); "Unstable company and senior leadership was a revolving door." ((in 9 reviews))

What are employees saying about United Site Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Site Services layoffs and their outlook for job security at United Site Services in 2026.

What are the top reviewed United Site Services locations?

Westborough , Boise , San Jose , Meridian , Old Bridge , Houston , Modesto , Boston , New York , Dallas , Los Angeles , Salt Lake City , Phoenix , Austin , Sacramento , San Diego , San Francisco , Denver , Seattle , Adairsville , Atlanta , Jackson , Keasbey , Sewell , Lindenhurst , Gastonia , Fresno , Jacksonville , Edison , New Brunswick

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United Site Services

United Site Services reviews

2.3

22% would recommend to a friend

(451 total reviews)

Brandt McKee

54% approve of CEO

23% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.7

Compensation and benefits

2.4

Work/Life balance

2.3

Career opportunities

2.1

Culture & values

1.9

Senior management

United Site Services has an employee rating of 2.3 out of 5 stars, based on 451 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Site Services employee rating is 38% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

451 reviews

3.0

Jun 11, 2026

Management genuinely cares, but PE Owners are impatient for results

Director of sales

Recommend

CEO approval

Business Outlook

Pros

Company wants to be the white glove service and Senior Management tries to go the extra mile for it's customers and employees.

Cons

PE Owners are impatient when it comes to investing in the business to improve EBIDTA.

United Site Services Response

Thanks for sharing your feedback and your contributions during your time with USS. We're pleased to hear that you experienced the commitment our leadership team has toward delivering exceptional service and spporting our employees. We appreciate your perspective regarding the balance between growth, investment and business performance. Feedback from current and former team members helps us continue to evolve, and we wish you all the best in the future.

5.0

May 27, 2026

Great team in a phenomenal work environment, but needs incentives

Manager

Recommend

CEO approval

Business Outlook

Pros

Phenomenal work environment great team

Cons

More incentives no CDL Program

United Site Services Response

Thanks for your feedback and for your many years of service with USS. We're delighted to hear your positive experience with your team and work environment. We also appreciate your suggestions regarding additional incentives and CDL development opportunities. Feedback like yours helps us continue improving the employee experience and identifying ways to support career growth. Thank you for your dedication, and we look forward to continuing to build on our success together.

1.0

May 12, 2026

Stressful work environment with favoritism and poor recognition

Driver

Recommend

CEO approval

Business Outlook

Pros

Almost none, get paid weekly.

Cons

Hard work is rarely recognized here, while employees who do very little are often allowed to slide. Favoritism is a major issue, and management communication can be disrespectful or intentionally frustrating. Expectations and rules continue to increase without any meaningful pay improvement. Safety policies are enforced so aggressively that employees feel constantly at risk of termination. The work environment has become stressful and demoralizing.

United Site Services Response

1mo

Thank you for sharing your feedback and for all your hard work while you were an employee here at USS. We take your concerns about recognition, commucation, workplace culture and employee morale seriously. Our goal is to maintain a safe, respectful and supportive environment for all employees while also ensuring clear performance expectations. Feedback like yours helps us identify where we can improve, and we encourage employees to continue sharing concerns through HR, Safety or your leadership so they can be addressed constructively.

Viewing 4 - 6 of 451 Reviews

Jobs at United Site Services

Quality Assurance Specialist

Regional Account Executive

Regional Account Executive

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United Site Services

United Site Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Management genuinely cares, but PE Owners are impatient for results

Great team in a phenomenal work environment, but needs incentives

Stressful work environment with favoritism and poor recognition

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United Site Services reviews FAQs

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