Pros
Ability to work from home.
Cons
WARNING! Don't try to make this a career. Hop in if you absolutely have to and hop right back out. Otherwise go ahead and get some meds from your doc for the stress/anxiety/lack of sleep you'll get while working here. I can only imagine what the employees go through who don't work from home. I'm a telecommuter and this has become the worse, most difficult, soul sucking job I've ever had in my life. I literally bite my tongue to keep from crying throughout the day. The supervisors talk to/treat you like crap because they can get away with it. Schedule changes weekly. Absolutely NO flexibility, be prepared to work any hours they decide to schedule you between 8am - 9pm or Do NOT apply! The supervisor also schedule your lunch breaks. Call center type work with calls non-stop while you're being listened in on and graded. Made up policies that only apply to certain situations/people. Low pay. Harassment. Micromanaged (even from home). And the list goes on and on. Atleast 1 person from my team of 10 is talked off the edge everyday. We cry together like we're in jail!