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Universal Insurance Holdings

Engaged Employer

Universal Insurance Holdings reviews

3.7

72% would recommend to a friend

(90 total reviews)

Stephen Donaghy

71% approve of CEO

69% positive business outlook

Universal Insurance Holdings has an employee rating of 3.7 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Insurance Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

90 reviews
4.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Work with very nice, welcoming people. Great benefits including health insurance, dental insurance, vision insurance, short-term insurance and long term insurance. Company offers a great 401k program and will match your contribution at a rate which is above average. On occasion the company offers lunches and hosts parties.

Cons

Amount of personal time off and vacation time is below average.

4.0
Oct 13, 2011

Its OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can work there forever if you do your job. They are growing but slowly. Now in 4 states may expand to others in time.

Cons

Work is non stop and can become boring and repetative. The phone rings constantly and they only offer 2 breaks of 5 minutes each. There is over time but not as much as there use to be.

1.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Pay and Good benefits

Cons

Long hours and stressful environment. First off your training is 3 weeks of videos..hours long. Then when you are placed on a team, you are not allowed to ask other employees for help. And I saw that someone posted that you are always threatened to be fired. The job is not hard at all. Especially if you have experience. But the process to get from A to B is ridiculously long. And they have the firm like a cult. You really don’t know who to trust just to ask for directions. And if you do ask someone, they will go behind your back saying you’re asking them for help. And then management gets involved. On top of that the attorneys are treated like crap and have no authority over the paralegal or legal assistant. Now the legal assistant has the biggest job….I mean they are swamped with work. And no room for growth. The legal assistant has to work 6 days a week just to keep a float. Then the managers will tell you that you are doing great and behind your back they are telling that you are worse. They’re always saying it’s a Great place to work. That’s only from management. Most of the post are from either management or current employees who are for ed to make a post. I’m a current employee HEAVY TURN OVER RATE!!! People are in and out within 2 months. If someone is there longer than a year….consider them a vet. You could be asking someone a question and poof their gone. And the office is cold and so is the staff. When I’m the office, if someone see you talking to another staff…they will go behind your back to see what you were talking about. I blame management for this. They have created an environment that nobody trust nobody…MICO MANAGEMENT!!!

avatar
Universal Insurance Holdings Response
3y
Thank you for offering this feedback to us. Universal is a collaborative, high-quality work environment with many opportunities for advancement both inside and outside of the legal department. Universal’s growing legal department strives for operational excellence and continuous improvement. At Universal, we listen to your ideas and work to maximize your potential through personal, hands-on development. We believe in our employees and understand that this atmosphere may not be suitable for all, however, we wish you the best. We would like to learn more about your comments regarding training and organization. These items are important to us, and this is not the type of feedback we frequently hear. Please feel free to email us at hr@universalproperty.com to discuss further.
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Glassdoor has 94 Universal Insurance Holdings reviews submitted anonymously by Universal Insurance Holdings employees. Read employee reviews and ratings on Glassdoor to decide if Universal Insurance Holdings is right for you.