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Universal Orlando Resort

Part of NBCUniversal

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Universal Orlando Resort reviews

4.0

86% would recommend to a friend

(2,403 total reviews)

Tom Williams

83% approve of CEO

67% positive business outlook

Universal Orlando Resort has an employee rating of 4.0 out of 5 stars, based on 2,403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Orlando Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Health Benefits, education reimbursement, growth opportunities within

Cons

Backstabbing coworkers, targeted harassment, being asked to scheduled FMLA time off when illness was “not something that could be scheduled ” , receiving amazing internal feedback directly to the leader of your department and having your review look like you were never showing up to work,

3.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

The work is very cool and challenging. The people are talented. There is huge potential to take on responsibility and run with things. You can learn a lot if you are willing to do the leg work. The benefits are really great.

Cons

The organization as a whole grew so quickly in the last few years, so you can feel the growing pains and see the disorganization that comes from growing from a scrappy group of a few hundred to a couple thousand. There aren't enough people at Creative who have experience building theme parks. In some cases, many people haven't ever built anything. It was draining to be figuring everything out (and making many mistakes) as we went along. There were also unreasonable expectations from leadership for budgets, schedules, and scope. This caused stress and constant re-work. Also, the work environment was terrible. Super dark and very cramped. The kitchens were too tiny and they never opened the windows for fear of outsiders taking photos of the work in progress. The security methods implemented also made it impossible to be on time for any meetings due to the horrible mouse maze of cubicles with very few entry/exit points to the buildings. There was not enough space to properly collaborate either, not enough breakout rooms or simple areas to sit and workout an idea.

Viewing 16 - 18 of 2,403 Reviews

Glassdoor has 2,576 Universal Orlando Resort reviews submitted anonymously by Universal Orlando Resort employees. Read employee reviews and ratings on Glassdoor to decide if Universal Orlando Resort is right for you.