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University Federal Credit Union

Engaged Employer

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

201 reviews
2.0
Mar 27, 2017

Great Benefits, Toxic Atmosphere

Recommend
CEO approval
Business Outlook

Pros

Shadowing opportunities. UFCU has a strong belief in allowing their employees to participate in any shadowing opportunity within the company, with manager approval. I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field. The benefits at UFCU were the best benefits I've ever had. The benefits and shadow opportunities are the sole reason I gave UFCU any stars.

Cons

First, I'd like to start with stating that I generally have loved all my past jobs. However, this job in particular rubbed me the wrong way for the following reasons: - Management was horrid. My manager brought a second person into my "One on one", then proceeded to talk about another employee's progress. They got in the way of advancement and were selfish in their actions. They talked behind all employees' backs and my own manager went so far as to discuss their very personal life matters with us openly. I never once had a good experience with a manager during my time at UFCU. - The employees became instantly selfish, petty and childish. I wish this could just be an instance of just one employee, but the truth of the matter is that I did not meet a single employee that worked for UFCU (except one) that was not thrown back to high school antics. I believe a large part of this was due to management as the managers themselves were extremely childish and seemed to forget what their actual job was. - Toxic environment. All of the above contributed to one of the most toxic work environments I've ever had the displeasure to work in.

avatar
University Federal Credit Union Response
8y
Thank you so much for your feedback! We are glad to hear that you were able to take advantage of the shadowing opportunities that we offer. Development of our staff across the organization is critical to our success and finding ways to increase our internal promotion rate is always one of our top priorities. We take your feedback seriously, and we were disappointed to read that you didn’t connect with your managers. We hope that you know that your experience is not in accordance with our core values of service and integrity. If you would like to discuss your experience further, please reach out to a member of our Human Resource team at HumanResources@ufcu.org.
2.0
Nov 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice, new building with a covered parking garage at a convenient location (Mopac/Steck). Good aspirational values, mission and goals. Managers and supervisors are generally good about pumping you up and giving your the support you need unless prevented from doing so by a VP (depends on which VP area you are in).

Cons

The President is stepping back and his replacement, the former CFO is struggling. Good guy, but his decision-making ability has been hindered by his tendency to listen too closely to some and discount too much the contributions of others. This has resulted in the departure of a couple of Senior Vice Presidents, a Vice President, a CIO, a couple of senior managers and a score of other employees. His ambition to make a big splash through a maniacal focus on the numbers (instead of employees) could put the credit union's future in jeopardy if the trend continues.

4.0
Oct 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Overall a good place to work. Good money for what you do. Great benefits and most managers are friendly and caring as well as co-workers. Some departments are easier to achieve advancement in than others so pays to decide where you'd best fit.

Cons

Senior management puts too much value and trust in lower managers when those lower level managers are self serveing, unfair and indifferent to department employees. Say they welcome new ideas and suggestions but that is so untrue. Have to be a " Yes " person or you are labled troubesome and forced out. Way too political of a place for me.

Viewing 7 - 9 of 201 Reviews

Glassdoor has 213 University Federal Credit Union reviews submitted anonymously by University Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if University Federal Credit Union is right for you.