Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 33 reviews)); "Great people who really care" ((in 17 reviews)); "Pay was good and good learning tools" ((in 11 reviews)); "Work life balance is amazing." ((in 9 reviews)); "Great culture, great benefits, great people" ((in 6 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 10 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 8 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "Hard to move up, favoritism in some teams" ((in 5 reviews)); "Leadership is all over the place and our current spin on a "digital transformation" is confusing as hell" ((in 4 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

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University Federal Credit Union

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Career opportunities

3.0

Senior management

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

1.0

Dec 17, 2013

If you are a yes-man, you will survive, though marginalized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working hours are reasonable. There are plenty of good people there, sincerely just trying to earn a living and struggling. If you are on a good team, it is possible to ignore the crumbling of the once-great institution around you.

Cons

Some top leadership were completely incompetent. Guess it's all about buddy-buddy. The new CIO seemed like an unfriendly, bitter individual. His whole IT team is talking about leaving. Anyone who ever publicly disagreed with management was gone within a year. If you are a yes-man, you will survive. Just keep your head down and pretend you believe they know what they are doing.

1.0

Jan 1, 2014

Used to be great, but now...meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I like my friends here Best coworkers I ever had We have all supported each other through these turbulent times but I'm afraid I can't bear it much longer.

Cons

Never thought I would ever dream of leaving but ufcu has gone downhill over the last couple yrs Used to be like church, now like prison labor camp with factory quotas I don't like what it has become-even worse than banks. I need joy back in my life

3.0

Mar 3, 2019

Beware snowflake culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Company with a social purpose that is well respected in the community. The people are good, except as noted below.

Cons

Beware snowflake creating culture that does not allow people to be challenged or held accountable and as a result people are not honest with each other. Not a good environment for someone who values high performance or accountability or is a change agent. People who are minimally competent, go along to get along and like a care taker role will do well.

University Federal Credit Union Response

Thank you for providing us with your feedback. We were glad to hear that our social purpose mission of serving the community keeps you connected and engaged with us. We are interested to hear more about your comments as we strive to provide an environment where people are encouraged to be transparent, grow, and take on new responsibilities. Feel free to reach us at HumanResources@ufcu.org to discuss further. Thank you!

Viewing 4 - 6 of 201 Reviews

Jobs at University Federal Credit Union

Teller - North Guadalupe

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University Federal Credit Union

University Federal Credit Union reviews

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If you are a yes-man, you will survive, though marginalized

Used to be great, but now...meh

Beware snowflake culture

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