Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 37 reviews)); "Warm company culture, good people to work with, training" ((in 15 reviews)); "Pay was good and good learning tools" ((in 10 reviews)); "Work life balance is amazing." ((in 9 reviews)); "Great teams of people at all levels of the organization." ((in 7 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 13 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 7 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "Limited growth, High favoritism, Methodologies are stuck in 2010" ((in 5 reviews)); "Leadership is all over the place and our current spin on a "digital transformation" is confusing as hell" ((in 4 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

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University Federal Credit Union

University Federal Credit Union reviews

3.4

54% would recommend to a friend

(201 total reviews)

Michael Crowl

50% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Career opportunities

3.0

Senior management

University Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

201 reviews

3.0

Oct 5, 2015

Lots of favoring at this company but still a few good ones left

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great at educating and personal development

Cons

Most of the tenured managers here only promote who they favor

2.0

Sep 30, 2015

cc

Credit card product manager

Recommend

CEO approval

Business Outlook

Pros

UFCU was member friendly in the past

Cons

Upper management has become removed from the employees

2.0

Aug 31, 2015

Lending

Recommend

CEO approval

Business Outlook

Pros

Up to date with technology and current market conditions. Constantly striving to be better in the market and not afraid of change. Office environment (furniture, building, etc.) is very nice. Really good medical benefits- loved White Glove.

Cons

Management. When I first started at UFCU... I LOVED it. I couldn't say enough great things about it. However after working there a couple years our pay structure was changed and more team members added to our team which drastically brought down our income. There was no sense of care from management as they were doing what was best for them. I became disheartened and my motivation at work dropped off and I eventually left to work elsewhere. I have heard they have restructured the pay since then but still have quite a few friends left that are still dissatisfied with the culture and management. When I first started they raved about how you can move to different areas of the company to work. I desperately tried to move into a couple other departments before I quit but they were not open to the change.

Viewing 163 - 165 of 201 Reviews

Jobs at University Federal Credit Union

Member Services Representative

Member Services Representative

Austin, TX

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Member Services Representative

Member Services Representative

Member Services Representative I

Austin, TX

View job

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University Federal Credit Union

University Federal Credit Union reviews

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Lots of favoring at this company but still a few good ones left

cc

Lending

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