Unlock Health reviews

2.1

29% would recommend to a friend

(58 total reviews)
avatar

Brandon Edwards

27% approve of CEO

27% positive business outlook

Unlock Health has an employee rating of 2.1 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

58 reviews
1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlock is the largest healthcare marketing agency in the US. There is growth potential for the company with the variety of business lines. Employee benefits are middle of the road with unlimited PTO. There are some smart and collaborative colleagues to add to your network.

Cons

Unlock is a new company formed from a handful of acquired companies in the healthcare marketing space. The integration of these organizations has created a tough work environment for employees. There are internal power struggles as some in upper management struggle for self-preservation and to retain power and relevance. This trickles down to a toxic, blame-game environment that empowers bullying and an “every person for themselves” culture. It is difficult watching talented colleagues get targeted in these power struggles and bullies being backed up by senior leadership. As as employee, I find myself walking on eggshells and hoping I am at a minimum adequately performing my job. It is expected that processes and expectations will change with the integration, but it is not always communicated to the staff. As a private equity backed company, I fully expect layoffs to happen every quarter. Add this to the mix of power struggles, backstabbing, internal alliances, not knowing who to trust… employee morale is terrible. I’m afraid the chaos will only hurt the business creating more instability and tolerated bad behavior.

2.0
Jul 2, 2024

Management is fumbling this acquisition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I liked the immediate team I worked on. I miss being at a company that uses Slack and Macs.

Cons

I left Unlock several months ago, and I wasn't going to leave a review. But after a recent round of layoffs left many of my talented former coworkers without a job, I felt the need to speak to this. After acquiring several companies and becoming Unlock Health, management has made next to no effort to integrate them all together. Disparate teams with the same function have little to no interaction, siloed clients, and completely different cultures. In my role, there was no clear management structure, no reporting structure, and reviews were done under the table by asking people (seemingly at random) what they thought of others -- allowing every grudge and misunderstanding to snowball into a truly toxic culture. Every team had a different opinion of what they thought the company's issues were as each was operating like an independent unit, often working AGAINST the whole.

1.0
Feb 8, 2024

Another venture capital owned nightmare employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

Those of us keeping the campaigns running are paid a pittance, receiving pitiful “raises” (restructured our pay from salary plus a small monthly commission to just salary, so the annual pay is still the same just recategorized) and a bonus that after taxes covered two weeks of groceries. Yet somehow they can afford tons of new VP roles. And for a company with healthcare clients it seems like terrible judgment to put strategy in the hands of a someone who promotes and sells mlm “health” bs.

Viewing 7 - 9 of 58 Reviews

Glassdoor has 62 Unlock Health reviews submitted anonymously by Unlock Health employees. Read employee reviews and ratings on Glassdoor to decide if Unlock Health is right for you.