Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,363 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 368 reviews)); "Very flexible with school schedule and good pay." ((in 146 reviews)); "Enjoyed time working there and thought the people were great" ((in 119 reviews)); "work life balance is good" ((in 83 reviews)); "Awesome culture and great people to work with" ((in 78 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 77 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "Bad training and no down time" ((in 47 reviews)); "Awful upper management, they do not care about lower level employees." ((in 32 reviews)); "Constant reorgs and layoffs" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

Unum reviews

3.4

54% would recommend to a friend

(1,419 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 18, 2023

Old school thinking: you WILL work in office, and that will be micromanaged

Billing

Recommend

CEO approval

Business Outlook

Pros

Generous PTO if you can use it. Good benefits. Depending on team, manageable workload (but other reviewers here have wildly differing experiences). Trying to be more enlightened and less WASPy.

Cons

Employees are being made to go back to work. Why? Two days in office, three days at home, and access card records are being checked (as if there's nothing better to do). Why try to keep forcing this outdated thinking on staff? Being in office doesn't make you more productive necessarily. In CHA Unum has two sometimes underoccupied office buildings. Not their Employees' problem.

2.0

Feb 1, 2022

No, they don't care about you

Customer service

Recommend

CEO approval

Business Outlook

Pros

The PTO is generous (4 wks/yr for new hires) Cheap disability, voluntary, and life benefits

Cons

Salaries are below the national average Expensive health benefits Frequent lay-offs Management Style has not joined the 21st century Do not hire full-time remote (some people were grandfathered in to avoid lawsuits, but unless you are in the call center, you cannot work full-remote)

2.0

Mar 12, 2021

High volumes, high stress, low morale

Ltd benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, job security

Cons

Low quality of life. I've met so many former Unum employees who left bc of the high stress, being overworked. This place will suck the life out of you and take over your entire life. There's also very little internal support. I felt like my coworkers were out to get me and everything is blamed on the Benefits Specialist even though other departments constantly drop the ball. Even when I did my job correctly something would go wrong (system/tech issues) to undo my work. Just such a frustrating place to work.

Viewing 58 - 60 of 1,419 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Unum Scholar Intern - Columbia, SC

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Old school thinking: you WILL work in office, and that will be micromanaged

No, they don't care about you

High volumes, high stress, low morale

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