Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,363 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 365 reviews)); "Very flexible with school schedule and good pay." ((in 141 reviews)); "Enjoyed time working there and thought the people were great" ((in 127 reviews)); "Work life balance is good" ((in 87 reviews)); "Great culture and intern program" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 77 reviews)); "Bad training and no down time" ((in 53 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "upper management is deceitful" ((in 32 reviews)); "Always looking over your shoulder for a layoff to come" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

54% would recommend to a friend

(1,419 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 24, 2020

Work-life balance and the lack thereof

Leave specialist

Recommend

CEO approval

Business Outlook

Pros

Decent starting rate, if you can breathe and have work experience, they will hire you.

Cons

No work life balance due to mandatory and implied overtime Only way to advance is to network, hard work will move you further, but talking will do more. Nepotism in senior leadership, questionable ethics, and a "hire to fire" recruiting strategy. Workload is impossible to keep up with. Overtime leads to mistakes that make it harder for good workers to manage their workload effectively. You will be punished for good performance. The better you do, the more work and stress you obtain. Hope you like base pay because merit based raises are now nonexistent with their pay plan. Health insurance premiums for a 3 person family are about $220 every two weeks for mid-range benefits.

5.0

May 13, 2019

So far, so good!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The ability to work from home with competitive wages; the company provides equipment, internet & phone line; there is a supervisor available to answer questions in a timely manner; great communication about the company from the start; they want employees to stay and move up within the company.

Cons

I have not come across any as of yet.

2.0

May 15, 2018

IT at critical juncture

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work, life balance. IT salary is good for the area staying just above one large IT employer in Chattanooga and just below another large IT employer on average. Benefits and paid time off are good. Bonus plan is good for good performers.

Cons

IT staff has been reduced to a critical point. Outsourcing has hit Information Technology employees hard as application knowledgeable IT staff has been laid off and others have chose to leave. The remaining IT staff is challenged to do more and with those knowledgeable peers gone, the stress is high. Outsourcing partners are adequate at following directions created by Unum IT, but they lack application knowledge and even technical knowledge for many. Turnover seems high for our outsource partners as we often have to get accustomed to new people assuming responsibilities. Collaborative and open work environment creates challenges for developers due to noise and other distractions. Restructuring of jobs has created the appearance of NO career path in IT. Some entry level jobs considered IT are compensated too highly for having no technical degree or expertise thus inflating the entire IT salary structure.

Viewing 61 - 63 of 1,419 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

Unum Scholar Intern - Columbia, SC

Unum Scholar Intern - Chattanooga, TN

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work-life balance and the lack thereof

So far, so good!

IT at critical juncture

Jobs at Unum

Unum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Unum reviews FAQs

Jobs at Unum