Does Upgrade pay their employees well?

According to anonymously submitted Glassdoor reviews, Upgrade employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Upgrade. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Upgrade?

69% of Upgrade employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upgrade 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Upgrade?

Customer Service Representative (19) , Software Engineer (12) , Supervisor (11) , New Account Specialist (10) , Loan Review Specialist (9) , New Accounts Specialist (8) , Senior Software Engineer (7) , Collections Specialist (6) , Customer Service Representative (CSR) (6) , Account Service Representative (5) , Loan Servicing Specialist (5) , New Accounts (5) , Underwriter (5) , Analyst (4) , Loan Review Specialist II (4)

What are the pros of working at Upgrade according to real employee reviews?

"Great benefits with 401k plan in the works for 2018" ((in 44 reviews)); "great culture a lot perks" ((in 28 reviews)); "Pay is good." ((in 22 reviews)); "Fully remote and great leadership" ((in 21 reviews)); "good work life balance" ((in 19 reviews))

What are the cons of working at Upgrade according to real employee reviews?

"Management is poor." ((in 17 reviews)); "The Supervisors are inexperienced and make up answers if they do not know the answer to a questions." ((in 9 reviews)); "Communication is fragmented, as everyone provides different answers to the same questions, leading to constant confusion and redundant tasks." ((in 7 reviews)); "If you leave your seat you will be bullied by the best micro managers in the business." ((in 6 reviews)); "Office location Low salary compared with other companies Career evolution" ((in 5 reviews))

What are employees saying about Upgrade layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upgrade layoffs and their outlook for job security at Upgrade in 2026.

What are the top reviewed Upgrade locations?

Phoenix , San Francisco , Atlanta , Reno , Sandy , Arizona City , Frisco

Skip to content Skip to footer

Community
Jobs
Companies
Salaries
For Employers

Notifications

Elevate your career

Discover your earning potential, land dream jobs, and share work-life insights anonymously.

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalized job recommendations and updates by starting your searches.

Upgrade

Engaged Employer

Upgrade reviews

3.9

69% would recommend to a friend

(74 total reviews)

Renaud Laplanche

84% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Senior management

3.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74 reviews

Reviews about "Compensation"

Return to all reviews

No reviews, yet

Try a different job title or location.

Viewing 430 - 74 of 74 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at Upgrade

29 jobs in United States

Director, Travel Agency Partnerships

Customer Success Manager, Contractor Engagement

AI Process Improvement Analyst - Ops

Senior Product Manager, Flex Pay

Upgrade reviews FAQs

According to anonymously submitted Glassdoor reviews, Upgrade employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Upgrade. This rating has decreased by 9% over the last 12 months.
69% of Upgrade employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Upgrade 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.
The top reviewed jobs include
Customer Service Representative(19) ;
Software Engineer(12) ;
Supervisor(11) ;
New Account Specialist(10) ;
Loan Review Specialist(9) ;
New Accounts Specialist(8) ;
Senior Software Engineer(7) ;
Collections Specialist(6) ;
Customer Service Representative (CSR)(6) ;
Account Service Representative(5) ;
Loan Servicing Specialist(5) ;
New Accounts(5) ;
Underwriter(5) ;
Analyst(4) ;
Loan Review Specialist II(4) .
Users say... "Great benefits with 401k plan in the works for 2018" "great culture a lot perks" "Pay is good." "Fully remote and great leadership" "good work life balance"
Users say... "Management is poor." "The Supervisors are inexperienced and make up answers if they do not know the answer to a questions." "Communication is fragmented, as everyone provides different answers to the same questions, leading to constant confusion and redundant tasks." "If you leave your seat you will be bullied by the best micro managers in the business." "Office location Low salary compared with other companies Career evolution"
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upgrade layoffs and their outlook for job security at Upgrade in 2026.

Related searches: Upgrade jobs | Upgrade salaries | Upgrade benefits | Upgrade interviews

Reviews Upgrade reviews

Glassdoor has 461 Upgrade reviews submitted anonymously by Upgrade employees. Read employee reviews and ratings on Glassdoor to decide if Upgrade is right for you.

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalized job recommendations and updates by starting your searches.

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Upgrade reviews FAQs

According to anonymously submitted Glassdoor reviews, Upgrade employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Upgrade. This rating has decreased by 9% over the last 12 months.
69% of Upgrade employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Upgrade 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.
The top reviewed jobs include
Customer Service Representative(19) ;
Software Engineer(12) ;
Supervisor(11) ;
New Account Specialist(10) ;
Loan Review Specialist(9) ;
New Accounts Specialist(8) ;
Senior Software Engineer(7) ;
Collections Specialist(6) ;
Customer Service Representative (CSR)(6) ;
Account Service Representative(5) ;
Loan Servicing Specialist(5) ;
New Accounts(5) ;
Underwriter(5) ;
Analyst(4) ;
Loan Review Specialist II(4) .
Users say... "Great benefits with 401k plan in the works for 2018" "great culture a lot perks" "Pay is good." "Fully remote and great leadership" "good work life balance"
Users say... "Management is poor." "The Supervisors are inexperienced and make up answers if they do not know the answer to a questions." "Communication is fragmented, as everyone provides different answers to the same questions, leading to constant confusion and redundant tasks." "If you leave your seat you will be bullied by the best micro managers in the business." "Office location Low salary compared with other companies Career evolution"
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upgrade layoffs and their outlook for job security at Upgrade in 2026.

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Jobs at Upgrade

29 jobs in United States

Director, Travel Agency Partnerships

Customer Success Manager, Contractor Engagement

AI Process Improvement Analyst - Ops

Senior Product Manager, Flex Pay