Upgrade reviews

3.9

69% would recommend to a friend

(435 total reviews)
avatar

Renaud Laplanche

84% approve of CEO

69% positive business outlook

Upgrade has an employee rating of 3.9 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upgrade employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

435 reviews
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Internal growth opportunities (initially) and a strong focus on engagement

Cons

Senior leaders lack transparency. They have been running the business like it’s Disneyland for years and now they’re cleaning house. Laying off hard working and high performing people based on politics and who they like. On top of that, they keep saying there are no layoffs happening. Just lying through their teeth.

Viewing 4 - 6 of 435 Reviews

Glassdoor has 461 Upgrade reviews submitted anonymously by Upgrade employees. Read employee reviews and ratings on Glassdoor to decide if Upgrade is right for you.