Upgrade reviews

Work here if you want covid. They have no standards and dont care for the health of the employees. Many people got sick from covid but because they are so money hungry nothing was done- no quarantine required, no temperature checks, no shutting down the office, nothing If you want covid and an employer who doesnt care about your health work here And on top of that you only get a 30 minute lunch even if you work 10-12 hours

- Bad management - Poor work/life balance - Low employment engagement - 60-day probation before being able to use sick time during a PANDEMIC - Work in office with little option to WFM unless you have a disability So much I could say... to begin with, the company does not have any values they adhere to. If you're a mission-driven person, this is not the place for you. They claim to want to "help customers lower their debt to help them reach their financial goals and live a better life" but you don't actually feel any of this and end up just processing day-to-day admin tasks. They offer basic credit score information on their website but that's it. There are very few company engagement activities and All Hands meetings end up disengaging you rather than exciting you about the company. Due to this, employees are disengaged and turnover is high. Not everyone who is a manager in Loan Servicing is competent to lead teams. They claim to have a good work/life balance but this is not the case. Due to the company not wanting to appropriately staff, certain teams end up working mandatory OT on the weekends. Unless you have a background in finance, live in SF or legitimately enjoy this sector–Upgrade will only be another job to pay the bills.