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Upland Software

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Upland Software reviews

3.3

52% would recommend to a friend

(434 total reviews)
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Jack McDonald

47% approve of CEO

47% positive business outlook

Upland Software has an employee rating of 3.3 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upland Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Apr 1, 2015

Never have I seen such a boy's club

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Downtown Austin location with parking. Nice view.

Cons

If you are female, you will never excel here. Not a single woman has been promoted in the entire time I have been here but the men get promoted all the time. 2014 saw no bonuses & no cost of living raises--UNLESS you are in the C-Class which is, of course, all men. This place is sexism in action like I have never seen. Shocking and disappointing! Especially when there is a female HR in charge.

2.0
Mar 18, 2015

Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, lots of paid time off, decent medical/dental plan, however, no 401K match

Cons

Executive level is pretty disengaged. The company doesn't feel like one Upland, it is more like a bunch of little start up companies that can't quite marry up. Not much communication throughout the organization.

1.0
Mar 10, 2015

Toxic corporate culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are competitive, office environments are pleasant. An open telecommute policy in some offices leads itself to being a very flexible place to work. Open time off policy, and management encourages you to take time when you can.

Cons

A company that grows by acquisition should have a good way to handle integrations, and a management team that is good at managing remote departments, resources, and varying different technology stacks. That is not what they have. Instead, the upper management is incompetent at best, and actively sabotaging the company at worst. They are employed in a position to primarily work with resources in other offices, but cannot seem to manage to hold a meeting more often than once a month or keep on top of their emails. They actively distrust their own employees, and fail to listen to any of the valid concerns those employees have. They attempt to lead as if they are officers in the military, but unlike officers in the military they have no idea what the people under them are actually supposed to be doing. As a result, they force you to work on increasingly ridiculous integration requests which damage you and your business unit's ability to work. This leads to staff attrition, lost sales, lost customers, and a huge morale problem across even unaffected groups. While they could focus on resolving these issues by moving the toxic upper management into roles where they're not dangerous to the organization and hiring people who might actually be able to do their jobs, that is not what they do. They instead send around representatives from HR or the C-level of the company to remote offices where people are encouraged to vent about their issues, further hurting morale. Instead of walking away from these meetings with action items that the C-level/HR staff take seriously, months later we are informed all of the reforms they intended to make are not going to be made. It feels as if the organization does not want you to do your job, they want you to do some fantasy job they think you should be doing, and they have no interest in what job you actually need to do.

Viewing 409 - 411 of 434 Reviews

Glassdoor has 487 Upland Software reviews submitted anonymously by Upland Software employees. Read employee reviews and ratings on Glassdoor to decide if Upland Software is right for you.