Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
1.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

--free snacks and drinks --pets allowed --friendly coworkers

Cons

--Management often talks about transparency being a two-way street between themselves and the employees, but that was never the case. Decisions are often made behind the scenes (about everything from new initiatives, new responsibilities, product changes, hiring changes, etc), then communicated last minute to the team without any discussion. The team is then expected to accept all these changes and blindly implement. While this style is not uncommon, Upstart makes it a point to emphasize their "fully transparent" nature, when they really shouldn't. --No upside or job mobility unless you suck up. Management tells you to "take ownership" of everything, but unless you suck up to them, they won't let you work on meaningful or impactful projects. This naturally causes a misalignment of skills to responsibilities, as people who aren't qualified to work on a project will be put on it because of nepotism. If you aren't liked, you won't get any new opportunities. Conclusion: Upstart is a startup smeared by big office politics, big egos and nepotism. Many join the company wanting to make a difference, but critical thinking and the courage to question certain decisions are looked upon as big liabilities. My advice is that if you're motivated and want to succeed/get promoted, you're better off going to another startup or a big company. --no 401k or commuter benefits

5.0
Jan 23, 2016

Great set up for success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free food - Dog friendly - laid back atmosphere/open floor - great support from management/founders very easy access - many opportunities for growth - promotion based on results not favoritism - very transparent company - great place to build skills, make money, make connections and grow as a professional - great culture/values environment is conducive to success, they really give you all of the tools you need to succeed and make working very easy. - fair compensation for a start up

Cons

not really much, sometimes sudden changes but that is expected at a start up dress code is kind of poor, half of the staff wears yoga pants to work every day

5.0
Jan 23, 2016
Recommend
CEO approval
Business Outlook

Pros

-Startup environment fosters a lot of problem-solving, self-managing, and creative thinking. -Very transparent company, no politics or micromanaging in my experience. -Managers are cool for the most part, very laid back as long as you can do what you're supposed to do. -Lots of opportunities for personal and career growth because of the startup environment. Company is always looking for ways to improve and streamline the process, so there are a lot of chances for people to step up or think of new solutions. -Co-workers are all great people to work with for the most part, very little negative office drama. -Free food!

Cons

-Policies are changing often, so sometimes it can be hard to stay in the loop on new updates and changes. -Because of aforementioned rapidly changing environment, sometimes co-workers will unintentionally give you wrong information.

Viewing 382 - 384 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.